Thomas D. Coates

3416 Warren Place, Virginia Beach, VA 23452

(757) 374-3539 - tdcoates@gmail.com

Professional Experience

Inbound Sales Advisor

COX COMMUNICATIONS 2023-PRESENT

  • Develop sales opportunities through multi-channel customer communication unitilizing CRM Software and Sales Funnel software to meet and secure sales goals and objectives.
  • Conduct needs assessments with prospects to qualify accounts, estimate business potential, and analyze technology requirements
  • Leverage product knowledge to educate customers on communications solutions and influence purchasing decisions
  • Communicate with prospective customers to develop sales opportunities using solution and value proposition selling techniques.

Business Development Manager

COSTAR GROUP Inc: Homes.com - Apartments.com 2017-2023

  • Optimized business opportunities and increased revenue for COSTAR GROUP Inc - Homes.com and Apartments.com.
  • Mastered Excel, PowerPoint, Google Sheets, Slides, XML integration with CRMs and APIs.
  • Performed strategic analysis, problem-solving, and provided recommendations.
  • Developed sales and marketing metrics, dashboards, and analytics.
  • Drove profits and growth by nurturing a relationship-focused client base.

Secondary School Educator

NORFOLK PUBLIC SCHOOLS 2009-2017

  • United States History Teacher at Azalea Gardens Middle School.
  • Faculty for National Junior Honor Society.

CITY OF VIRGINIA BEACH PUBLIC SCHOOLS

  • Permanent Guest Teacher at Bayside High School.
  • Coach for Girls Junior Varsity Soccer.

CHARTER COMMUNICATIONS 2003-2004

  • Led a sales team, achieving $2.8 million in new revenue growth.

National Account Manager

AT&T CORPORATION 1992-2003

  • Managed a $15.3 million global account base.

Education

Bachelor of Science, Political Science, Old Dominion University, Norfolk, VA

Minor, International Relations

Community Activities

Amateur Photographer - National Geographic MyShot

Emmanuel Episcopal Church - Building and Grounds Committee past member and Usher

Resume of Thomas D. Coates

Thomas D. Coates

3416 Warren Place, Virginia Beach, VA 23452

(757) 374-3539 - tdcoates@gmail.com

Professional Experience

Inbound Sales Advisor

COX COMMUNICATIONS 2023-PRESENT

  • Communicate with prospective customers to develop sales opportunities using solution and value proposition selling techniques.
  • Meet with prospects to assess technology needs, estimate potential business, and qualify leads.

Business Development Manager

COSTAR GROUP Inc. 2017-2023

  • Optimized business opportunities and increased revenue for Apartments.com.
  • Mastered Excel, PowerPoint, Google Sheets, Slides, XML integration with CRMs and APIs.
  • Performed strategic analysis, problem-solving, and provided recommendations.
  • Developed sales and marketing metrics, dashboards, and analytics.
  • Drove profits and growth by nurturing a relationship-focused client base.

Secondary School Educator

NORFOLK PUBLIC SCHOOLS 2009-2017

  • United States History Teacher at Azalea Gardens Middle School.
  • Faculty for National Junior Honor Society.

CITY OF VIRGINIA BEACH PUBLIC SCHOOLS

  • Permanent Guest Teacher at Bayside High School.
  • Coach for Girls Junior Varsity Soccer.

Network Communications Manager

INDEPENDENT CONTRACTOR/CONSULTANT 2004-2009

  • Managed multi-application server support for Dendrite International.
  • Provided data center and managed hosting solutions for NetTelcos.

Sales Manager

CHARTER COMMUNICATIONS 2003-2004

  • Led a sales team, achieving $2.8 million in new revenue growth.

National Account Manager

AT&T CORPORATION 1992-2003

  • Managed a $15.3 million global account base.

Education

Bachelor of Science, Political Science, Old Dominion University, Norfolk, VA

Minor, International Relations

Community Activities

Amateur Photographer - National Geographic MyShot

Emmanuel Episcopal Church - Building and Grounds Committee past member and Usher