| Rose Hall Apartment: NES Utility Bill Record |
Rose Hall Apartments 3301 Eamon Court Virginia Beach, VA 23452 Office: 877-883-0787 Fax: 757-498-7004 www.rentwithrosehall.com |
Mailing: 3301 Eamon Court Virginia Beach, VA 23452 |
||
| Category of Disputed Charge | Approx. Instances | Estimated Dollar Impact |
|---|---|---|
| Excessive / Unlawful Late Fees | ~9–11 | $85 – $115 |
| Compounded / Repeated Late Fees on Same Principal | ~5–6 | $45 – $65 |
| Late Fees Applied to Non-Rent Charges | ~6–7 | $50 – $75 |
| Retroactive Billing Without Disclosure | ~5 | $200 – $300 |
| Misapplication of Payments (Allocation Errors) | Ongoing | $250 – $400 |
| Negative Balance / Credit Carryforward Manipulation | ~6–8 months | $180 – $260 |
| Mathematical Inconsistencies | ~6 | $120 – $180 |
| Unsupported “Previous Charges” | ~4–5 | $150 – $225 |
| Utility Charges Functioning as Rent / Rent-Equivalent | Ongoing | $300 – $450 |
| Meter Usage Variance Without Validation | ~4 | $90 – $140 |
| Improper NSF / Check Charge Integration | ~2 | $60 – $80 |
| Systemic Overbilling (Course of Conduct Premium) | Pattern-Based | $400 – $700 |
| Item | Description | Amount ($) |
|---|---|---|
| 1 | Unvalidated Meter Usage / Overbilling – Charges applied without proper validation or documentation, reflecting a systemic pattern of overbilling. | 0.00 |
| 2 | Unexplained Service Fees – Fees added to the account without justification, violating lease terms or statutory requirements. | 0.00 |
| 3 | Incorrect Late Fee Application – Late fees charged inconsistently or incorrectly across billing periods, without legal or contractual basis. | 0.00 |
| 4 | Unauthorized Charges or Adjustments – Any account adjustments or charges made without proper notice or approval, including reversed credits or duplicative billing. | 0.00 |
| 5 | Monthly APR / Statutory Interest – Interest calculated month‑by‑month on late fees according to statutory APR (e.g., VRLTA §55.1‑1206), ensuring compliance with legal guidelines. | 0.00 |
| 6 | Total Improperly Charged Late Fees | 1,609.83 |
| 7 | Accrued Interest on Improper Late Fees | 404.83 |
| Account No. | Meter No. | Service Address | Billing From | Billing To | Cycle Range | Check Memo | Total Balance |
|---|---|---|---|---|---|---|---|
| Section | Topic | Requirement | NES Response | Days | Policy Ref | Status | Notes | ||
|---|---|---|---|---|---|---|---|---|---|
| Description | Detail | Date | Handler | ||||||
| Inquiry | Ref | |
|---|---|---|
| 3. Error Resolution Procedure — misposted payments, duplicate late fees, correction timeline and confirmation process. | ||
| Summary | Status |
|---|---|
| Rose Hall Apartments is the primary party responsible for the billing practices for this tenancy, with NES serving only as a third‑party sub‑metering and billing provider. As landlord/property operator, Rose Hall Apartments remains financially and legally responsible for any unlawful or excessive charges and may face repayment obligations, sanctions, and potential class‑action exposure if a systemic pattern of overbilling is established. |
| Description | Quantity | Unit Cost ($) | Line Total ($) | Notes |
|---|---|---|---|---|