Friday, August 9, 2024 at 3:25 PM

myHRService and Lakita - Supervisor, Benefits Cox Communications | Atlanta, GA…said to Inelyz Martinez - MetLife Short Term Disability Claims Specialist …

”…Sorry for the confusion. The department had to make a correction to Thomas Coates' return to work. The department will not be able to accommodate until 8.20.24. This employee will return to work on 8.20.24 instead of 8.14.24..….”

Thanks,
Lakita
Supervisor, Benefits
Cox Communications | Atlanta, GA

Wednesday, August 14, 2024 at 10:44 PM

Kelly Zahorodni - MetLife Senior Disability Customer Advocate….said to Ursula….

”…employee's claim will be backdated to 8/13/2024 and closed accordingly for the employee's return to work on 8/14/2024…”

From: Kelly Zahorodni kzahorodni@metdisability.com
Sent: Wednesday, August 14, 2024 10:44 PM
To: myHRService (CCI-Atlanta) myHRService@cox.com
Cc: inelyz.martinez@metlife.com
Subject: RE: [EXTERNAL] Thomas Coates MLE-1029140 [Insight Ref: 206142786]

Good Evening Ursula,
Thank you for confirming that Cox accommodated Thomas Coates' restrictions & limitations and the employee returned to work. The Claims Specialist has been notified and the employee's claim will be backdated to 8/13/2024 and closed accordingly for the employee's return to work on 8/14/2024.
If you have additional questions, please feel free to contact us.
Kelly Zahorodni
MetLife Senior Disability Customer Advocate
{MetLife Secure Message}
(860) 895-4952

Wednesday, August 14, 2024 at 2:57 PM

Ursula - Employee Service Center….said to Inelyz Martinez and Kelly Zahorodni….

”…CCI approved the RTW with accommodations for Thomas Coates, RTW effective date: 08/14/2024…”

From: myhrservice@cox.com
Sent: Wednesday, 8/14/2024, 2:57 PM EDT
To: inelyz.martinez@metlife.com; kzahorodni@metdisability.com
Subject: [EXT] RE: [EXTERNAL] Thomas Coates MLE-1029140

Hello,
CCI approved the RTW with accommodations for Thomas Coates, RTW effective date: 08/14/2024.
Thank you,
Ursula
Employee Service Center
Cox Communications | Atlanta GA
"We are CCI employees serving CCI employees"

Tuesday, August 13, 2024 at 9:07 AM

Inelyz Martinez - MetLife Short Term Disability Claims Specialist …said to myHRService….

”…The restrictions per the provider's instruction would be effective immediately. The duration of the accommodation as instructed by the provider is to be permanent.….”

From: Martinez, Inelyz inelyz.martinez@metlife.com
Sent: Tuesday, August 13, 2024 at 9:07 AM
To: myHRService (CCI-Atlanta) myHRService@cox.com
Subject: RE: [EXTERNAL] Thomas Coates MLE-1029140

Good Morning,
I just wanted to circle back on this.
The restrictions per the provider's instruction would be effective immediately. The duration of the accommodation as instructed by the provider is to be permanent.
Inelyz Martinez | Short Term Disability Claims Specialist | US Claims Operations | MetLife
1300 Hall Boulevard, Bloomfield, CT 06002 | T. 1-844-638-4269 Extension 24143 |
MetLife – Always with you, building a more confident future.

Friday, August 9, 2024 at 3:25 PM

myHRService and Lakita - Supervisor, Benefits Cox Communications | Atlanta, GA…said to Inelyz Martinez - MetLife Short Term Disability Claims Specialist …

”…regarding Thomas Coates. Please advise on the return date the treating physician is advising for the possible accommodation start. Also, what is the duration of the below accommodation?…”

From: myHRService (CCI-Atlanta) myHRService@cox.com
Sent: Friday, August 9, 2024 at 3:25 PM
To: Martinez, Inelyz inelyz.martinez@metlife.com
Cc: myHRService (CCI-Atlanta) myHRService@cox.com
Subject: [EXT] RE: [EXTERNAL] Thomas Coates MLE-1029140
Importance: High

Hello Inelyz,
The ESC is in receipt of the email below regarding Thomas Coates. Please advise on the return date the treating physician is advising for the possible accommodation start. Also, what is the duration of the below accommodation?
Thanks,
Lakita
Supervisor, Benefits
Cox Communications | Atlanta, GA

Thursday, August 8, 2024 at 4:14 PM

Inelyz Martinez - MetLife Short Term Disability Claims Specialist …said to myHRService….

”…I would like to confirm if you are able to accommodate the employee with this restriction or if it is not possible to accommodate these restrictions for the employee...”

From: Martinez, Inelyz inelyz.martinez@metlife.com
Sent: Thursday, August 8, 2024 at 4:14 PM
To: myHRService (CCI-Atlanta) myHRService@cox.com
Subject: [EXTERNAL] Thomas Coates MLE-1029140

Good Morning,
I have employee Thomas Coates, a sales representative who has been allowed to work but under restrictions. Provider has requested the following restrictions:

  • Work from home to minimize strain and mental health.

I would like to confirm if you are able to accommodate the employee with this restriction or if it is not possible to accommodate these restrictions for the employee.
Thank you in advance.
Inelyz Martinez | Short Term Disability Claims Specialist | US Claims Operations | MetLife
1300 Hall Boulevard, Bloomfield, CT 06002 | T. 1-844-638-4269 Extension 24143 |
MetLife – Always with you, building a more confident future.