Hello Thomas, I am writing in response to your most recent accommodation request and acknowledging receipt of the email that you sent to CCI & CEI Human Resources leadership team on July 26, 2024 and again on July 31, 2024. This email is intended to address the various communications we have received from you through email, ESC tickets, and our EthicsPoint system. I will continue to remain your point of contact to address your concerns throughout the duration of your leave and subsequent return. Cox is prepared to engage with you in the interactive process to determine the appropriateness of the accommodations that you have requested; however, because you have reopened a claim for a leave of absence/STD with MetLife, we can pause engaging in those discussions while you remain out on the MetLife related leave. Once you are ready to return to work from your MetLife managed leave, we can engage in the interactive process to evaluate and implement appropriate accommodations. Please note that when returning from a MetLife managed leave of absence, employees are required to provide documentation supporting their return to work, including any associated medical restrictions. We can work with you to evaluate that return-to-work paperwork, as well as the paperwork you have provided, to assess appropriate accommodations. If there are no additional accommodations listed on your return-to-work paperwork, we will be ready to finalize your initial accommodation request with you in person upon your return. If approved, the accommodation will be implemented, and both you and your supervisor will be informed of any adjustments or changes to your work conditions. Regular follow-ups will be conducted to ensure that the accommodation remains effective and meets your needs. Regarding your alleged commission-related payroll discrepancies, on June 27, 2024, you requested a copy of the Residential Sales Performance Scorecard Policy. A copy was sent to you on July 19, 2024. The policy outlines the “standards” of success for your position along with commissionable metrics. This is the same document that you acknowledged on November 28, 2023, and May 10, 2024. I worked in partnership with your leadership to look at all of the information you have submitted and have verified that per the policy, your commission payouts are correct. Regarding your paycheck dated July 12, 2024, the pay period started on June 22, 2024, and ended on July 5, 2024. You worked your normal scheduled shift beginning on June 22, 2024 (Sat, Mon, Tue, Wed & Thur 12pm-9pm) through June 27, 2024. Your total hours worked for that week was 31.48 hours. Beginning on June 28, 2024, through June 29, 2024, you took a total of 16 hours paid PTO. As stated in my email on Friday July 19, 2024, our records reflect that you filed for a medical leave of absence on July 1, 2024; however, on July 11, 2024, you requested that MetLife close your case before it was approved or denied. Because you closed your case with MetLife, you were on an unapproved leave of absence while performing no work on July 1st, 2nd, 4th and 5th. Accordingly, you were not paid for those days as you did not work, nor were you out on approved paid leave. I have verified with payroll that your paycheck is correct. To the extent that you have additional information for us to consider regarding these concerns, please send that information to me directly so I can perform further review.