Letter to MetLife - Thomas Coates
Thomas Coates
1341 Crossways Blvd
Virginia Beach, VA 23455
Email: tdcoates@gmail.com
Phone: 757-374-3539
Date: October 21, 2024
OF RECORD: Metropolitan Life Insurance Company
Recipient/Responsible Party: Ms. Inelyz Martinez
MetLife Leave Specialist
On Wed, Oct 2, 2024, 3:43 PM, Thomas - <tdcoates@gmail.com> wrote:
Subject: Follow-Up Required on Previous Communication Regarding Accommodations
This email is being reissued as a formal follow-up. The requests and issues outlined in the original
communication have not been acknowledged or addressed in accordance with the ADA’s requirements for
timely and meaningful engagement. As of today, the matters detailed below remain unresolved, and
immediate attention is required. All correspondence related to this matter will continue to be added
to the official record and has been reported to the EEOC under Case #437-2024-02325.
Subject: Request for Resolution of ADA Accommodation Delays, Pay Corrections, and Documentation Issues
Date: October 16, 2024
This correspondence serves to formally copy Ms. Melton, as she holds shared responsibility for ensuring compliance
with the ADA alongside MetLife and Cox Communications. Under 42 U.S.C. § 12112 and 29 C.F.R. § 1630.2(o)(3),
both the employer and any agents or third parties acting on their behalf are jointly liable for timely and effective
participation in the accommodation process.
Date: October 18, 2024
Subject: Formal Request for Acknowledgment and Identification of Legal Responsible Party – ADA Compliance
To: Mr. Nathanael Pierre, MetLife Senior Short-Term Disability Claim Specialist
Cc: Ms. Inelyz Martinez, MetLife Leave Specialist
This letter serves as a formal legal notice regarding the lack of response to my prior requests for reasonable
accommodations under the Americans with Disabilities Act (ADA). Your current inaction exposes the organization to potential legal liability.
Dear Ms. Martinez and Mr. Pierre,
I am writing to provide an update regarding my ongoing medical care and upcoming treatment. I have an appointment
scheduled with my therapist tomorrow, October 22, 2024, at 10:00 AM EST. Following this session, I will submit
the therapist’s notes, which will integrate with records from my Primary Care Provider (PCP) and Cardiologist to
form a comprehensive report detailing my treatment, accommodations, and return-to-work implications. This documentation
will be provided promptly and in good faith.
Despite my consistent efforts, MetLife has not responded to my prior inquiries regarding time and pay, ADA accommodations,
and case status. Your lack of communication has forced me to seek guidance from federal agencies and advocates to ensure compliance.
The erratic and non-existent management of my time and pay has been extremely difficult to shoulder given my current health crisis.
Nevertheless, I remain committed to operating in good faith.
Please find securely attached medical notes from my appointment on September 17, 2024. I look forward to submitting my therapist’s
notes promptly following tomorrow’s session. If you have any questions or require further information, please do not hesitate to contact me.
Thank you for your attention to this matter. I look forward to your acknowledgment of this letter and confirmation of receipt of the attached notes.
Sincerely,
Thomas Coates