| Date and Time | Written Requests | Response | Correspondence | Note |
|---|---|---|---|---|
| 2024-07-02 14:40 (30 days ago) | "OCCURRENCES" Increased - changes/additions made with errors |
ACKNOWLEDGMENT OF RECEIPT NONE RESPONSE NONE |
"OCCURRENCES" Increased - changes/additions made with errors - Performance : Compensation for Thomas Coates HRC1149024 Thomas Coates Thomas - <tdcoates@gmail.com> SENT TO: Azariah Workman, Rachel Smith, Donte Holmes, Sarah DellaVecchio, Thomas Coates OCCURENCES INCREASED - CHANGES/ADDITIONS MADE WITH ERRORS My pending request for time-off to care for my Son, in 4 days, had not received a single response. - However, at the same time, this period was used as an opportunity to make updates which increased my occurrences and an opportunity to generate a Written ScoreCard Final Warning! ON June 25, a WRITTEN REQUEST had been turned in concerning PAYROLL, TIME, WORKDAY, BENEFITS, DISABILITY, LEAVE, COMPUTER LOGS/TICKETS, OFFLINES, Absence Requests Absence Balance, with PENDING AND UNRESOLVED (responded-to) REQUESTS SUBMITTED, why would there be retroactive and incorrect changes made to Occurrences? Thomas D. Coates June 30, 2024 |
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| 2024-07-02 15:59 (30 days ago) | Managing PTO |
ACKNOWLEDGMENT OF RECEIPT NONE RESPONSE NONE |
Managing PTO in the face of illness and family health responsibilities Thomas - <tdcoates@gmail.com> SENT TO: Azariah Workman, Donte Holmes, Sarah DellaVecchio, Keith Wilson I hope this letter finds you well. I am writing to address an important matter regarding the accessibility of our PTO scheduling system, particularly in situations where an employee is homebound due to illness or other health-related issues in caring for family members with illness... |
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| 2024-07-05 17:38 (27 days ago) | Delayed Access to Systems |
ACKNOWLEDGMENT OF RECEIPT NONE RESPONSE NONE |
Delayed Access to Systems Required to manage Health and Well-being Thomas - <tdcoates@gmail.com> SENT TO: Azariah Workman, Sarah DellaVecchio, Keith Wilson I hope all is well. I am writing to address a critical issue regarding my current inability to access essential corporate systems and applications while on disability leave. As you are aware, and I have stated and repeated requests... |
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| 2024-07-09 12:37 (23 days ago) | ADA Accommodation Request |
ACKNOWLEDGMENT OF RECEIPT NONE RESPONSE PAYROLL REASONABLE ACCOMMODATION |
Request for Employer-Provided Leave and the Americans with Disabilities Act and request for Reasonable Accommodations Thomas - <tdcoates@gmail.com> Attachments SENT TO: Azariah Workman, Keith Wilson I trust all is well with you. I am writing to formally introduce a request for reasonable accommodation under the Americans with Disabilities Act (ADA). Attached to this letter, you will find the completed "Request for Reasonable Accommodation" form... |
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| 2024-07-12 12:29 (20 days ago) | Payroll Impacted Immediate Attention |
ACKNOWLEDGMENT OF RECEIPT NONE RESPONSE NONE |
Payroll Impacted Immediate Attention Thomas - <tdcoates@gmail.com> Attachments SENT TO: Azariah Workman I hope this letter finds you well. I am writing to address a concerning issue regarding my most recent paycheck. Upon reviewing my payment for the two-week period, I noticed that my pay was approximately 60% of my usual earnings... |
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| 2024-07-25 17:03 (7 days ago) | Completed Physician Accommodation Request Form, Medical and Accommodation Documentation |
ACKNOWLEDGMENT OF RECEIPT RESPONSE FROM AZARIAH WORKMAN RESPONSE NONE |
Completed Physician Accommodation Request Form, Medical and Accommodation Documentation Thomas - <tdcoates@gmail.com> SENT TO: My, Keith, Azariah, me Thomas D. Coates 3416 Warren Place Virginia Beach, VA 23452 tdcoates@gmail.com (757) 374-3539 Date: July 25, 2024 Human Resources Partner Cox Communications 1341 Crossways Blvd Chesapeake, VA 23320 Subject: Submission of Medical Documentation and Accommodation Documentation Dear [Human Resources Partner], I hope this message finds you well. I am writing to submit essential medical documentation and to formally request accommodations for my health conditions. Enclosed, you will find the following documents: Letter from My Doctor Regarding Leave, Sickness, Accommodations, and Severe Impairments Document: MyChartDRURENA0723202407252024d.pdf Completed Physician Accommodation Request Form Document: CoatesThomasPhysicianRequestFormfnl07252024138pm.pdf MetLife Short-Term Disability Claim Status Claim Number: MLE-105#### My short-term disability claim with MetLife is still active and pending. I am actively working with my Short-Term Disability Claims Specialist and my medical providers to manage my condition. The attached documents provide a detailed account of my current health status and the necessary accommodations to support my continued employment at Cox Communications. Disclaimer: Confidential Medical Information This communication contains confidential medical information protected under ADA and HIPAA regulations. This information is strictly confidential and is not to be shared with unauthorized individuals. Unauthorized disclosure or sharing of this information may result in legal consequences. Legal Statement: If this communication does not arrive at the correct responsible party, please ensure it is forwarded to the appropriate individual or department immediately. The receipt of this communication confirms that you acknowledge the confidentiality and legal protection of the enclosed medical information. Copy to: EthicsPoint I am also copying this communication to EthicsPoint to ensure all parties are informed and that my concerns are addressed promptly and appropriately. Enforcement Guidance on Reasonable Accommodation and Undue Hardship under the ADA - U.S. Equal Employment Opportunity Commission Additionally, I have attached a pertinent legal guidance document for your reference. This document provides valuable insights into the legal framework governing reasonable accommodations and can aid in understanding my requests. Thank you for your prompt attention to this matter. I look forward to your cooperation in providing the necessary accommodations and support as outlined in the attached documents. Sincerely, Thomas D. Coates Employee ID: 812404 CCI Inbound Sales Representative Enclosures: MyChartDRURENA0723202407252024d.pdf CoatesThomasPhysicianRequestFormfnl07252024138pm.pdf CC: EthicsPoint |
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| 2024-07-26 10:59 (7 days ago) | Re: [EXTERNAL] Completed Physician Accommodation Request Form, Medical and Accommodation Documentation |
ACKNOWLEDGMENT OF RECEIPT RESPONSE FROM AZARIAH WORKMAN RESPONSE NONE |
Re: [EXTERNAL] Completed Physician Accommodation Request Form, Medical and Accommodation Documentation Thomas - <tdcoates@gmail.com> SENT TO: Azariah Workman, My, Keith, me Good Morning Thomas, We have received your paperwork regarding your accommodation request. Thank you for providing the necessary documentation. We will review your request through our standard interactive process to ensure we fully understand your needs and how we can best support you. If you have any questions or need further assistance in the meantime, please do not hesitate to contact me. Azariah Workman |
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| 2024-07-26 14:47 (7 days ago) | Immediate Attention Required: Multiple Unresolved Issues |
ACKNOWLEDGMENT OF RECEIPT RESPONSE FROM CHAU-TRISS HERRING RESPONSE NONE |
Immediate Attention Required: Multiple Unresolved Issues Thomas - <tdcoates@gmail.com> SENT TO: Chauntriss Herring, LTD, My, ethics, hrservices, Debra.Cornish, kia.painter, Azariah July 26, 2024 Chauntriss Herring Manager, Leave & Disability Chauntriss.Herring@coxinc.com Corporate Benefits — Disability Team LTD@coxinc.com HR Compliance Team cox@service-now.com ethics@coxinc.com hrservices@coxinc.com Debra.Cornish@cox.com kia.painter@cox.com CLAIM NUMBER: 630441559501 Subject: Immediate Attention Required: Multiple Unresolved Issues Dear Ms. Herring, Ms. Kia, Ms. Cornish and HR Compliance Team, I am writing to express my deep frustration and disappointment with the ongoing lack of action regarding my numerous requests and reported issues, despite having contacted EthicsPoint and other responsible parties within Cox Communications. The following is a brief history of the most flagrant requests that have been ignored, which I believe constitute significant process and compliance failures: Payroll Discrepancies: I have repeatedly requested investigations into payroll discrepancies that significantly impact my financial stability. Despite providing detailed documentation and evidence of errors, these requests have been consistently ignored. Disability and Leave Requests: I have submitted multiple requests for disability accommodations and leave, all of which have been either ignored or inadequately addressed. My short-term disability claim is still active and pending with MetLife, and I am in constant communication with my Claims Specialist and Medical Providers (Thomas Coates Claim Number: MLE-105####). Immediate Pay Cut: My pay was unjustly cut before any corporate policy or guidelines were scheduled to take effect, without any explanation or communication. This action violates both company policy and federal guidelines. Unaddressed HR Cases: Despite multiple submissions, my cases within the HR system remain unresolved. The following are current open requests in the HR system: General Inquiry case for Thomas Coates - 00812404 (HRC1147319), Ready, Created 36 days ago General Inquiry case for Thomas Coates (HRC1149551), Ready, Created 25 days ago Performance: Compensation for Thomas Coates |
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| 2024-07-31 14:43 (2 days ago) | Follow Up |
ACKNOWLEDGMENT OF RECEIPT RESPONSE FROM AZARIAH WORKMAN RESPONSE NONE |
Follow Up Thomas - <tdcoates@gmail.com> SENT TO: Azariah Workman Hello Thomas, I am writing in response to your most recent accommodation request and acknowledging receipt of the email that you sent to CCI & CEI Human Resources leadership team on July 26, 2024 and again on July 31, 2024. This email is intended to address the various communications we have received from you through email, ESC tickets, and our EthicsPoint system. I will continue to remain your point of contact to address your concerns throughout the duration of your leave and subsequent return. Cox is prepared to engage with you in the interactive process to determine the appropriateness of the accommodations that you have requested; however, because you have reopened a claim for a leave of absence/STD with MetLife, we can pause engaging in those discussions while you remain out on the MetLife related leave. Once you are ready to return to work from your MetLife managed leave, we can engage in the interactive process to evaluate and implement appropriate accommodations. Please note that when returning from a MetLife managed leave of absence, employees are required to provide documentation supporting their return to work, including any associated medical restrictions. We can work with you to evaluate that return-to-work paperwork, as well as the paperwork you have provided, to assess appropriate accommodations. If there are no additional accommodations listed on your return-to-work paperwork, we will be ready to finalize your initial accommodation request with you in person upon your return. If approved, the accommodation will be implemented, and both you and your supervisor will be informed of any adjustments or changes to your work conditions. Regular follow-ups will be conducted to ensure that the accommodation remains effective and meets your needs. Regarding your alleged commission-related payroll discrepancies, on June 27, 2024, you requested a copy of the Residential Sales Performance Scorecard Policy. A copy was sent to you on July 19, 2024. The policy outlines the “standards” of success for your position along with commissionable metrics. This is the same document that you acknowledged on November 28, 2023, and May 10, 2024. I worked in partnership with your leadership to look at all of the information you have submitted and have verified that per the policy, your commission payouts are correct. Regarding your paycheck dated July 12, 2024, the pay period started on June 22, 2024, and ended on July 5, 2024. You worked your normal scheduled shift beginning on June 22, 2024 (Sat, Mon, Tue, Wed & Thur 12pm-9pm) through June 27, 2024. Your total hours worked for that week was 31.48 hours. Beginning on June 28, 2024, through June 29, 2024, you took a total of 16 hours paid PTO. As stated in my email on Friday July 19, 2024, our records reflect that you filed for a medical leave of absence on July 1, 2024; however, on July 11, 2024, you requested that MetLife close your case before it was approved or denied. Because you closed your case with MetLife, you were on an unapproved leave of absence while performing no work on July 1st, 2nd, 4th and 5th. Accordingly, you were not paid for those days as you did not work, nor were you out on approved paid leave. I have verified with payroll that your paycheck is correct. To the extent that you have additional information for us to consider regarding these concerns, please send that information to me directly so I can perform further review. Best regards, Azariah Workman |
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| 2024-08-01 15:23 (1 day ago) | Request for ADA Accommodation Status Update |
ACKNOWLEDGMENT OF RECEIPT RESPONSE FROM AZARIAH WORKMAN RESPONSE NONE |
Request for ADA Accommodation Status Update Thomas - <tdcoates@gmail.com> SENT TO: Azariah Workman Dear Azariah, I am writing to request an update on the status of my ADA accommodation request. It has been several weeks since I submitted the necessary documentation, and I have not received any follow-up or confirmation regarding the approval and implementation of my accommodations. I would appreciate it if you could provide me with a timeline and any additional steps required to finalize this process. Thank you for your attention to this matter. Sincerely, Thomas D. Coates |
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| 2024-08-01 16:45 (1 day ago) | Clarification on Payroll Adjustments |
ACKNOWLEDGMENT OF RECEIPT RESPONSE FROM AZARIAH WORKMAN RESPONSE NONE |
Clarification on Payroll Adjustments Thomas - <tdcoates@gmail.com> SENT TO: Azariah Workman Dear Azariah, I am seeking clarification on the recent adjustments made to my payroll. Specifically, I need to understand the rationale behind the deductions and the periods they pertain to. Additionally, I would like to request a detailed breakdown of my earnings and any adjustments made over the past three months. This information is crucial for me to reconcile my records and ensure there are no discrepancies. I appreciate your prompt response to this matter. Best regards, Thomas D. Coates |
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| 2024-08-02 10:12 (Today) | Urgent: Follow-Up on Pending Requests |
ACKNOWLEDGMENT OF RECEIPT RESPONSE FROM AZARIAH WORKMAN RESPONSE NONE |
Urgent: Follow-Up on Pending Requests Thomas - <tdcoates@gmail.com> SENT TO: Azariah Workman Dear Azariah, I am following up on several outstanding requests that have yet to be addressed. These include my ADA accommodation status, payroll adjustments, and access to necessary systems. The delay in resolving these issues is causing significant inconvenience and stress. I urge you to prioritize these matters and provide a comprehensive update at your earliest convenience. Sincerely, Thomas D. Coates |
Regulations that govern the handling of my requests and protect my rights as an employee: