| Nov 27, 2023 | Employment Start | Began working for Cox Communications. | - |
| Nov 27, 2023 - Feb 2024 | Training Period | Four months of training. | - |
| Feb 2024 | On-the-Job Training | First month talking to customers. | - |
| Mar 2024 | First Full Month | High revenue, but did not meet six mobile units requirement. | - |
| Mar - May 2024 | Miscalculated Mobile Units | Corrections submitted but ignored. | - |
| May 2024 | Unplanned Absence | Due to health issues, took 5 days off for heart disease, depression, anxiety, and ADD. Quotas not prorated correctly. | - |
| Mar - Jun 2024 | Computer Malfunctions | Numerous technical issues affecting revenue generation. | - |
| Jul 1, 2024 | Paid Leave Start | Began paid leave due to ongoing issues. | - |
| Jul 2024 | Short-Term Disability Application | Applied but withdrew the claim due to the doctor being out of the country. | - |
| Mar - Apr 2024 | STAR System Discrepancies | Documented discrepancies in STAR system reporting. | - |
| Mar - Apr 2024 | Order Discrepancy | STAR reported 178 orders vs. documented 197 orders (9.6% difference). | - |
| Mar - Apr 2024 | Negative Revenue Omission | STAR's total revenue excludes -$1,931.40 from 23 orders. | - |
| Mar - Apr 2024 | Missing Accounts | 52 accounts with missing revenue information totaling $6,227.02. | - |
| Mar - Apr 2024 | Underreported Revenue | Potential underreporting of $8,158.42. | - |
| Mar - Apr 2024 | Conversion Rate Discrepancy | STAR reported 23.9% vs. documented 26.5% conversion rate. | - |
| Mar - Apr 2024 | Missing Revenue Impact | 44.7% difference from reported STAR revenue of $18,272.99. | - |
| Mar - Apr 2024 | Agent Performance Inaccuracy | Discrepancy could underestimate individual performance. | - |
| Mar - Apr 2024 | Commission Impact | Underreporting could negatively affect compensation. | - |
| Mar - Apr 2024 | Data Quality Concerns | Discrepancies raise concerns about the accuracy of STAR data. | - |
| Mar - Apr 2024 | Missed Opportunities | Missing revenue data could hinder identifying areas for improvement and optimizing sales strategies. | - |
| Jul 12, 2024 | Payroll Impacted | Immediate attention requested. | DOC0712202417.19 |
| Jul 13, 2024 | Follow-Up on Pay Cut | Sent follow-up inquiry. | DOC0713202417.20 |
| Jul 14, 2024 | HR Inquiry | Followed up on open HR cases. | DOC0714202417.21 |
| Jul 15, 2024 | ADA Accommodation Follow-Up | Reiterated need for accommodations. | DOC0715202417.22 |
| Jul 16, 2024 | Documentation Submission | Submitted additional evidence for payroll discrepancy. | DOC0716202417.23 |
| Jul 17, 2024 | Meeting Request with HR | Requested meeting to discuss ongoing issues. | DOC0717202417.24 |
| Jul 18, 2024 | MetLife Communication | Updated MetLife on current status. | DOC0718202417.25 |
| Jul 19, 2024 | EthicsPoint Report | Submitted detailed report to EthicsPoint. | DOC0719202417.26 |
| Jul 20, 2024 | Documentation of Technical Issues | Compiled and submitted list of technical issues. | DOC0720202417.27 |
| Jul 21, 2024 | Follow-Up with MetLife | Confirmed receipt of medical documentation. | DOC0721202417.28 |
| Jul 22, 2024 | Communication with Legal Counsel | Discussed potential legal actions. | DOC0722202417.29 |
| Jul 23, 2024 | Leave of Absence Request | Updated request for leave of absence. | DOC0723202417.30 |
| Jul 24, 2024 | Updated EthicsPoint Report | Provided additional evidence. | DOC0724202417.31 |
| Jul 25, 2024 | Follow-Up Email to HR | Reiterated need for immediate action. | DOC0725202417.32 |
| Jul 26, 2024 | Submitted Doctor's Letter | Provided updated medical documentation. | DOC0726202417.33 |
| Jul 27, 2024 | Compliance Review Request | Requested review of company compliance. | DOC0727202417.34 |
| Jul 28, 2024 | Escalated HR Inquiry | Escalated issue to higher management. | DOC0728202417.35 |
| Jul 29, 2024 | MetLife Claim Update | Confirmed status of short-term disability claim. | DOC0729202417.36 |
| Jul 30, 2024 | EthicsPoint Follow-Up | Checked status of submitted reports. | DOC0730202417.37 |
| Jul 31, 2024 | Detailed Payroll Analysis | Submitted comprehensive payroll discrepancy report. | DOC0731202417.38 |
| Aug 1, 2024 | Follow-Up on ADA Request | Reiterated need for ADA accommodations. | DOC0801202417.39 |
| Aug 2, 2024 | Updated EthicsPoint Submission | Included additional incidents. | DOC0802202417.40 |
| Aug 3, 2024 | Communication with EthicsPoint | Discussed next steps in the investigation. | DOC0803202417.41 |
| Aug 4, 2024 | Submitted Legal Guidance | Provided legal documents to support case. | DOC0804202417.42 |
| Aug 5, 2024 | Requested HR Mediation | Requested formal mediation with HR. | DOC0805202417.43 |
| Aug 6, 2024 | ADA Compliance Review | Requested review of ADA compliance by company. | DOC0806202417.44 |
| Aug 7, 2024 | Follow-Up with Legal Counsel | Discussed recent developments and strategy. | DOC0807202417.45 |
| Aug 8, 2024 | MetLife Claim Status | Confirmed ongoing status of claim. | DOC0808202417.46 |
| Aug 9, 2024 | Submitted Additional Documentation | Provided further evidence to EthicsPoint. | DOC0809202417.47 |
| Aug 10, 2024 | Escalation to Senior Management | Escalated unresolved issues to senior executives. | DOC0810202417.48 |
| Aug 11, 2024 | Follow-Up on HR Cases | Rechecked status of all HR cases. | DOC0811202417.49 |
| Aug 12, 2024 | Detailed Leave Request | Submitted detailed request for leave. | DOC0812202417.50 |
| Aug 13, 2024 | Submitted Compliance Documentation | Provided additional documents to demonstrate compliance issues. | DOC0813202417.51 |
| Aug 14, 2024 | Follow-Up on Payroll Discrepancy | Reiterated need for immediate correction. | DOC0814202417.52 |
| Aug 15, 2024 | Communication with Compliance Team | Discussed compliance issues and next steps. | DOC0815202417.53 |
| Aug 16, 2024 | ADA Accommodation Status | Requested update on ADA accommodation status. | DOC0816202417.54 |
| Aug 17, 2024 | Submitted Legal Notice | Provided legal notice to HR regarding ongoing issues. | DOC0817202417.55 |
| Aug 18, 2024 | EthicsPoint Report Update | Updated report with new incidents. | DOC0818202417.56 |
| Aug 19, 2024 | Compliance Team Follow-Up | Followed up with compliance team on investigations. | DOC0819202417.57 |
| Aug 20, 2024 | Payroll Escalation to Legal Team | Escalated payroll issues to legal team for review. | DOC0820202417.58 |
| Aug 21, 2024 | Submitted Doctor's Note for Accommodation | Provided updated doctor's note for ADA accommodation. | DOC0821202417.59 |
| Aug 22, 2024 | Communication with Benefits Team | Discussed benefits discrepancies and next steps. | DOC0822202417.60 |
| Aug 23, 2024 | Escalated Case to Compliance Officer | Raised issue with compliance officer for intervention. | DOC0823202417.61 |
| Aug 24, 2024 | ADA Documentation Submission | Submitted ADA-related documentation to support accommodation request. | DOC0824202417.62 |
| Aug 25, 2024 | Communication with Payroll Department | Sent follow-up regarding payroll discrepancies and requested corrective action. | DOC0825202417.63 |
| Aug 26, 2024 | Submitted EthicsPoint Update | Added new documentation and complaints related to ethics violations. | DOC0826202417.64 |
| Aug 27, 2024 | Submitted Formal Complaint to Compliance | Submitted a formal complaint highlighting ADA, payroll, and benefits issues. | DOC0827202417.65 |
| Aug 28, 2024 | HR Response to Inquiry | Received initial HR response regarding ongoing accommodation and payroll inquiries. | DOC0828202417.66 |
| Aug 29, 2024 | Request for Mediation Meeting | Requested a formal mediation meeting to address outstanding issues with HR and management. | DOC0829202417.67 |
| Aug 30, 2024 | Payroll Escalation for Commission Discrepancy | Escalated issue regarding missing commission payments during short-term disability. | DOC0830202417.68 |
| Sep 1, 2024 | Submitted Doctor's Letter for Accommodation | Updated HR with a new letter from doctor detailing required ADA accommodations. | DOC0901202417.69 |
| Sep 3, 2024 | Follow-Up on ADA Case with Legal Counsel | Consulted with legal counsel to strategize next steps for ADA case. | DOC0903202417.70 |
| Sep 5, 2024 | Compliance Team Follow-Up | Followed up with Compliance Team on previous submissions related to ADA and payroll issues. | DOC0905202417.71 |
| Sep 7, 2024 | Submitted ADA Accommodation Request | Provided HR with a formal ADA accommodation request based on doctor’s recommendations. | DOC0907202417.72 |
| Sep 10, 2024 | Payroll Discrepancy Update to EthicsPoint | Reported payroll discrepancy updates to EthicsPoint, including supporting documentation. | DOC0910202417.73 |
| Sep 12, 2024 | Communication with Compliance Officer | Followed up with the Compliance Officer regarding the investigation into ADA and ethics concerns. | DOC0912202417.74 |
| Sep 15, 2024 | HR Response on ADA Accommodation Request | HR responded with partial information but did not address all requests outlined in the ADA documentation. | DOC0915202417.75 |
| Sep 18, 2024 | Payroll Team Escalation | Escalated payroll discrepancy to payroll team, highlighting missing commission and benefits issues. | DOC0918202417.76 |
| Sep 20, 2024 | Legal Consultation on Compliance Violations | Consulted legal counsel regarding compliance violations and ongoing payroll issues. | DOC0920202417.77 |
| Sep 22, 2024 | ADA Accommodation Follow-Up with Compliance | Requested Compliance to enforce ADA accommodations. | DOC0922202417.78 |
| Sep 25, 2024 | Payroll Adjustment Request | Submitted formal request for payroll adjustments, including back pay for missing commission. | DOC0925202417.79 |
| Sep 28, 2024 | ADA Compliance Check with HR | Requested HR conduct a compliance check on ADA accommodation provisions. | DOC0928202417.80 |
| Oct 1, 2024 | Formal Letter to Compliance and HR | Sent a formal letter to HR and Compliance detailing ADA and payroll issues with a request for resolution. | DOC1001202417.81 |
| Oct 3, 2024 | Submitted Additional Evidence for EthicsPoint | Submitted further documentation to EthicsPoint to support ongoing claims of non-compliance and ADA violations. | DOC1003202417.82 |
| Oct 5, 2024 | Compliance Investigation Request | Requested a formal investigation from Compliance into ADA and payroll discrepancies. | DOC1005202417.83 |
| Oct 8, 2024 | Medical Documentation Update | Provided HR with updated medical documentation supporting need for accommodations. | DOC1008202417.84 |
| Oct 10, 2024 | Payroll Follow-Up Request | Followed up with payroll regarding missing commission payments during short-term disability. | DOC1010202417.85 |
| Oct 12, 2024 | Submitted Detailed ADA Complaint to EEOC | Filed ADA complaint with the Equal Employment Opportunity Commission (EEOC) regarding lack of accommodations and retaliation. | DOC1012202417.86 |
| Oct 15, 2024 | EthicsPoint Follow-Up on Retaliation Claim | Provided EthicsPoint with additional documentation supporting retaliation claims. | DOC1015202417.87 |
| Oct 18, 2024 | HR and Legal Consultation Request | Requested joint meeting with HR and legal counsel to address unresolved ADA and payroll issues. | DOC1018202417.88 |
| Oct 20, 2024 | ADA Compliance Documentation | Provided Compliance with all necessary documentation to confirm ADA compliance concerns. | DOC1020202417.89 |
| Oct 23, 2024 | Payroll Issue Escalation to Higher Management | Escalated payroll discrepancy issue to higher management for immediate intervention. | DOC1023202417.90 |
| Oct 25, 2024 | Legal Team Follow-Up on ADA Case | Followed up with legal team regarding the status of ADA accommodation requests and next steps. | DOC1025202417.91 |
| Oct 27, 2024 | Submitted Updated ADA Documentation | Provided updated ADA accommodation documentation to HR for record. | DOC1027202417.92 |
| Oct 30, 2024 | Request for ADA Accommodation Review | Submitted a request for a comprehensive review of ADA accommodations and employer's adherence to compliance. | DOC1030202417.93 |
| Nov 1, 2024 | Letter to Cox and MetLife Regarding Issues | Drafted letter to Cox and MetLife addressing ADA accommodations, payroll discrepancies, tax withholdings, and response delays. Noted Ms. Martinez's error. | DOC1101202417.94 |
| Nov 3, 2024 | Documentation Request of All Incidents | Requested documentation for all incidents from current thread with titles, dates, and sources. | DOC1103202417.95 |