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Hey ChatGPT, I just completed a service visit at a location. Please create a report using our standard case technical visit format. Here’s the info:
ARRIVAL:
DEPARTURE:
DELIVERED:
Chatgpt, this is the template which we are to memic word for word except for the context changes of a new service report. the numeric list for each line should not be included in the output, but should be for you and me to reference: 1 From: BLENDER REPAIRS
2 Date: April 22, 2025 at 6:56:24 PM EDT 3 Subject: Case #09583259 / Subway 2319 / TURBOCHEF / Serial # enc3hd05128_109 Gainsborough Square Chesapeake, VA 23320 4 5 Do you accept and when can you go? 6 7 Case#: 09583259 8 Service Location: 9 10 Subway 2319 11 109 Gainsborough Square 12 Chesapeake, VA 23320 13 14 Dispatch Comments: 15 (unit will not heat up) 16 17 Model: Bullet 18 19 Serial: enc3hd05128 20 21 Location: 22 23 Oven Serial Number: ENC3HD05128 24 25 Expense Report Bottom Line: 26 Arrival Date: 4/23/25 27 Arrival Time: 12:12 pm 28 Depart Time: 2:18 PM 29 Miles Total: 24 miles 30 Drive Hours Total: 58 mins 31 32 Arrival Date: 33 Arrival Time: 34 Depart Time: 35 Miles Total: 36 Drive Hours Total: 37 Time Stamp : 38 39 Time Stamp : 12:12 - 12:26 PM set up, work area and removed oven from front line area to begin work on the oven. Had to wait approximately five minutes while staff handled numerous customer orders that had come in at the time of the work area set up. 40 41 Time Stamp : 12:28 - 12:31 PM –serial number verified, wall voltage 211 V, oven plugged in, logged into test screen. Following verified: having been set to 208 V, demo mode off, F2 bypass on, oven set to bullet, door, sequence good, blower working through all settings. 42 43 Time Stamp : 12:31 PM – oven unplugged - removing panels. High limit switch checked good continuity, bottom heater and top heater good continuity pole wire to wire as well as wire to ground. 12:45 PM bottom RTD placed in ice bath. 12:50PM bottom RTD 101 ohms. 12:55 PM removing top tri board. Three posts are in the center of the triac board will be removing those (pictures taken). 44 45 12:58pm placed top RTD in ice bath. 46 47 1:02 PM top RTD 173 ohms ***Bad RTD. 48 49 Time Stamp : 1:19 PM top RTD installed, Triac board also installed. Fuses; all three fuses good. 50 51 Time Stamp : 1:24 PM oven plugged in to turn on for preheat to check amperage on top and bottom heaters as well as microwave system. Top heater 15.2 A, bottom heater 13.4 A. Microwave system 16 A. - ALL GOOD 52 53 Time Stamp : 1:28 PM oven turned on to preheat mode starting temperature 128°. 1:34 PM oven is in soaking mode picture taken. 54 55 Time Stamp : 1:44 PM oven is at temperature 485° 56 57 Time Stamp : 1:56 PM to 2 PM – oven placed back on the line at temperature of 485°. 58 59 Work area cleaned up and departed the restaurant at 2 PM. Loaded my tools, lift and parts, and then finished my notes in the car until 2:18 PM. 60 61 62 Parts needed: 63 64 1. One RTD. 65 66 67 68 Wall Voltage: 208/240 211 V 69 Display Worked: Y or N. Y 70 Serial # ENC3HD05128 71 Place in Test Mode: 72 Set to Correct Oven: Y or N. Y 73 Oven on Correct Voltage: Y or N. Y 74 Demo Off: Y or N. Y 75 F2 Bypassed: Y or N. Y 76 Door Sequence Good: Y or N. Y 77 Blower Motor Cycled: Y or N. Y 78 Blower Motor Good: Y or N. Y 79 80 Unplug the Oven 81 Panels Off (Time): 12:31 PM 82 Plugged-in the Oven 83 84 Amp Reading-Microwave: 16 A 85 Amp Reading-Top H: 15.2 A 86 Amp Reading-Bottom H: 13.4 A 87 SSR Lights On: Y or N. Yes. 88 SSR 24VDC at A+ and B+ Poles - Good?: 89 Y or N. Yes. 90 91 Unplug Oven 92 DISCHARGE CAPACITORS 93 Begin component checks 94 95 Continuity Checks - Good?: 96 Fuses: Y or N. Y 97 Top Heater: Y or N. Yes 98 Bottom Heaters: Y or N. Yes 99 High Limit Switch: Y or N. Yes. 100 101 DISCHARGE CAPACITORS 102 103 CAT: Catalytic converter clean: Y or N. Yes. 104 RTD Reading Good: Y or N Top RTD bad; bottom RTD good top RTD replaced 105 106 DISCHARGE CAPACITORS 107 108 Good?: 109 Capacitors: Y Yes 110 Magnetrons: Y Yes 111 Filament: Y . Yes 112 HVT: Y Yes
F1 – Temperature Sensor Fault (RTD or Thermocouple Error)
F2 – Door Switch Fault (Improper Door Sequence)
F3 – Microwave System Fault (HVT / Mag / Cap)
F4 – Blower Motor Fault (Stall, Overcurrent, Failure)
F5 – Power Relay Fault (Control Board Issue)
F6 – Communication Error Fault (IO Board Lost)
F7 – Power Supply Fault (Low/High Voltage)
F8 – Top Heater Fault (Open or Shorted)
F9 – Bottom Heater Fault (Open or Shorted)
F10 – High Limit Fault (Safety Thermostat Tripper).