UNITED STATES EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

NORFOLK AREA OFFICE – MID-ATLANTIC REGION

IN THE MATTER OF:
Thomas D. Coates, Complainant
v.
Cox Communications, Inc., Respondent
EEOC Charge No.: 12K-2025-00001
DOJ ADA Complaint No.: 536785-LFD | DOL WHD Matter: [Pending]

NOTICE OF TWO-PART REBUTTAL AND RECORD MEMORIALIZATION
This submission constitutes Part I of a comprehensive two-part rebuttal to Cox Communications’ April 2025 Position Statement and all related assertions, system actions, and communications.

Part I memorializes the record, challenges unsupported and false assertions, and demands formal admission, clarification, or denial of all material statements and actions identified to date.

Part II—to be submitted imminently—will include further factual addenda, incident-specific legal analyses, sworn affidavits, and additional evidence of ongoing retaliation, record falsification, and procedural violations.

All parties (including the EEOC, Respondent, and oversight agencies) are notified that the record is not closed and that all future incidents, evidence, and agency responses will be formally incorporated and preserved for cross-agency and judicial review. The Complainant respectfully requests that the EEOC and all agencies preserve the full record, refrain from premature closure or minimization, and ensure that all subsequent filings are entered into the permanent record and transmitted to all relevant oversight bodies.

I. INTRODUCTION AND REQUEST FOR DOCKET ENTRY

This motion and addenda are submitted for immediate transmittal and coordinated review by the U.S. Department of Labor, U.S. Department of Justice, Virginia Office of the State Inspector General, and the Office of the Governor of Virginia, as well as any other oversight body with statutory interest in the matters described herein.

The scope of this motion concerns not only material statements submitted by Respondent’s counsel in Cox’s April 2025 position statement to the EEOC, but also all related factual assertions, representations, and communications made by Cox’s principals, agents, and HR personnel in any form—including but not limited to:

These statements are contradicted by direct documentary evidence and constitute perjury, retaliation, and ongoing bad faith. The Complainant specifically objects to any attempt by Respondent to “fix” or disclaim only the position statement while leaving other false or misleading assertions uncorrected in the broader record. The evidentiary chain is intentionally intertwined: any attempt to remove or alter one “link” (e.g., the position statement) will not defeat the integrity of the overall record, as other communications and system records independently corroborate the violations and inconsistencies at issue.

II. MATERIAL FALSE STATEMENTS REQUIRING SWORN AFFIDAVIT CORRECTION

Contradictions Table – Page 13 and Beyond

EXHIBIT: ADDITIONAL CONTRADICTIONS – PAGE 13 AND BEYOND

This table continues the formal record of contradictions between the MetLife Disability File and Cox Communications’ Position Statement, as cited in EEOC Charge No. 12K-2025-00001.

# Page Cox Claim Refutation & Legal Basis Supporting Evidence
1 2.2 "Cox provided Mr. Coates with extensive accommodations" Violates 42 U.S.C. § 12112(b)(5)(A): No accommodation letters produced. Workday logs show 0 approved accommodations. Exhibit 7: Workday Accommodation Request Logs (2024-07-01 to 2024-11-30)
2 10.4 "Mr. Coates refused to return to work" Contradicted by 29 C.F.R. § 825.311(c): MetLife records confirm active STD claim through 2024-07-01. Exhibit 12: MetLife Approval Letter (2024-06-28)
Page MetLife Disability File Cox Position Statement Contradiction / Statute
p.13 “System logs show benefit eligibility review delayed by Cox.” “No delay occurred; employee failed to complete forms.” Contradiction over procedural delay. 29 C.F.R. § 825.302(d)
p.13 “Workday records confirm submission of RTW letters.” “Employee did not submit any documentation for return.” Contradiction over document submission. 29 C.F.R. § 1630.9
p.14 “July 11th payroll adjustment lacked cause.” “Payroll was accurate and properly calculated.” Contradiction in payroll legitimacy. FLSA § 206, § 207
p.14 “Doctor's letter dated Oct 22 recommends continued leave.” “No new medical justification was provided after October.” Contradiction over medical basis. 42 U.S.C. § 12112(b)(5)(A)
p.14 “Employee's RTW status was contingent upon accommodations.” “RTW refusal was unrelated to accommodations.” Contradiction on RTW causation. 29 C.F.R. § 1630.2(o)(3)
p.15 “All supporting documentation submitted prior to Nov 18.” “No documentation received before Nov 21.” Contradiction on timeline. 29 C.F.R. § 825.300(c)
p.15 “Employee instructed to return pending physician approval.” “Employee refused to engage in RTW conversation.” Contradiction over engagement. 42 U.S.C. § 12112(d)(4)(A)
p.15 “STD eligibility confirmed by MetLife.” “STD eligibility never confirmed.” Contradiction on benefit eligibility. 29 C.F.R. § 825.220(a)(2)
p.15 “Employee asked for clarification on accommodations.” “Employee never disputed accommodations offered.” Contradiction on interactive process. 29 C.F.R. § 1630.2(o)(3)
p.15 “Payroll adjustments were executed during unresolved disability status.” “All payroll changes were post-approval.” Contradiction on timing of wage changes. FLSA § 215(a)(3)
p.16 “Medical clearance included limitations.” “No restrictions were communicated.” Contradiction on accommodation scope. 42 U.S.C. § 12112(b)(5)
p.16 “Workday entries confirm communication on benefits access.” “Employee failed to access or complete enrollment.” Contradiction on benefits barrier. 29 C.F.R. § 825.300(b)(1)
p.16 “ESC never acknowledged escalation ticket.” “ESC responded to all inquiries.” Contradiction on internal case status. 29 C.F.R. § 1601.15(c)
p.17 “Documentation was resubmitted on November 17.” “No updated documentation was ever received.” Contradiction on document delivery. 29 C.F.R. § 825.305(b)
p.17 “Cox failed to inform of missing items before cutoff.” “Employee failed to meet deadline for submission.” Contradiction over procedural notification. 29 C.F.R. § 825.300(c)(1)
Contradictions Table – Page 13 and Beyond

EXHIBIT: ADDITIONAL CONTRADICTIONS – PAGE 13 AND BEYOND

This table continues the formal record of contradictions between the MetLife Disability File and Cox Communications’ Position Statement, as cited in EEOC Charge No. 12K-2025-00001.

Page MetLife Disability File Cox Position Statement Contradiction / Statute
p.13 “System logs show benefit eligibility review delayed by Cox.” “No delay occurred; employee failed to complete forms.” Contradiction over procedural delay. 29 C.F.R. § 825.302(d)
p.13 “Workday records confirm submission of RTW letters.” “Employee did not submit any documentation for return.” Contradiction over document submission. 29 C.F.R. § 1630.9
p.14 “July 11th payroll adjustment lacked cause.” “Payroll was accurate and properly calculated.” Contradiction in payroll legitimacy. FLSA § 206, § 207
p.14 “Doctor's letter dated Oct 22 recommends continued leave.” “No new medical justification was provided after October.” Contradiction over medical basis. 42 U.S.C. § 12112(b)(5)(A)
p.14 “Employee's RTW status was contingent upon accommodations.” “RTW refusal was unrelated to accommodations.” Contradiction on RTW causation. 29 C.F.R. § 1630.2(o)(3)
p.15 “All supporting documentation submitted prior to Nov 18.” “No documentation received before Nov 21.” Contradiction on timeline. 29 C.F.R. § 825.300(c)
p.15 “Employee instructed to return pending physician approval.” “Employee refused to engage in RTW conversation.” Contradiction over engagement. 42 U.S.C. § 12112(d)(4)(A)
p.15 “STD eligibility confirmed by MetLife.” “STD eligibility never confirmed.” Contradiction on benefit eligibility. 29 C.F.R. § 825.220(a)(2)
p.15 “Employee asked for clarification on accommodations.” “Employee never disputed accommodations offered.” Contradiction on interactive process. 29 C.F.R. § 1630.2(o)(3)
p.15 “Payroll adjustments were executed during unresolved disability status.” “All payroll changes were post-approval.” Contradiction on timing of wage changes. FLSA § 215(a)(3)
p.16 “Medical clearance included limitations.” “No restrictions were communicated.” Contradiction on accommodation scope. 42 U.S.C. § 12112(b)(5)
p.16 “Workday entries confirm communication on benefits access.” “Employee failed to access or complete enrollment.” Contradiction on benefits barrier. 29 C.F.R. § 825.300(b)(1)
p.16 “ESC never acknowledged escalation ticket.” “ESC responded to all inquiries.” Contradiction on internal case status. 29 C.F.R. § 1601.15(c)
p.17 “Documentation was resubmitted on November 17.” “No updated documentation was ever received.” Contradiction on document delivery. 29 C.F.R. § 825.305(b)
p.17 “Cox failed to inform of missing items before cutoff.” “Employee failed to meet deadline for submission.” Contradiction over procedural notification. 29 C.F.R. § 825.300(c)(1)
Contradictions Table – Page 13 and Beyond

EXHIBIT: ADDITIONAL CONTRADICTIONS – PAGE 13 AND BEYOND

This table continues the formal record of contradictions between the MetLife Disability File and Cox Communications’ Position Statement, as cited in EEOC Charge No. 12K-2025-00001.

Page MetLife Disability File Cox Position Statement Contradiction / Statute
p.13 “System logs show benefit eligibility review delayed by Cox.” “No delay occurred; employee failed to complete forms.” Contradiction over procedural delay. 29 C.F.R. § 825.302(d)
p.13 “Workday records confirm submission of RTW letters.” “Employee did not submit any documentation for return.” Contradiction over document submission. 29 C.F.R. § 1630.9
p.14 “July 11th payroll adjustment lacked cause.” “Payroll was accurate and properly calculated.” Contradiction in payroll legitimacy. FLSA § 206, § 207
p.14 “Doctor's letter dated Oct 22 recommends continued leave.” “No new medical justification was provided after October.” Contradiction over medical basis. 42 U.S.C. § 12112(b)(5)(A)
p.14 “Employee's RTW status was contingent upon accommodations.” “RTW refusal was unrelated to accommodations.” Contradiction on RTW causation. 29 C.F.R. § 1630.2(o)(3)
p.15 “All supporting documentation submitted prior to Nov 18.” “No documentation received before Nov 21.” Contradiction on timeline. 29 C.F.R. § 825.300(c)
p.15 “Employee instructed to return pending physician approval.” “Employee refused to engage in RTW conversation.” Contradiction over engagement. 42 U.S.C. § 12112(d)(4)(A)
p.15 “STD eligibility confirmed by MetLife.” “STD eligibility never confirmed.” Contradiction on benefit eligibility. 29 C.F.R. § 825.220(a)(2)
p.15 “Employee asked for clarification on accommodations.” “Employee never disputed accommodations offered.” Contradiction on interactive process. 29 C.F.R. § 1630.2(o)(3)
p.15 “Payroll adjustments were executed during unresolved disability status.” “All payroll changes were post-approval.” Contradiction on timing of wage changes. FLSA § 215(a)(3)
p.16 “Medical clearance included limitations.” “No restrictions were communicated.” Contradiction on accommodation scope. 42 U.S.C. § 12112(b)(5)
p.16 “Workday entries confirm communication on benefits access.” “Employee failed to access or complete enrollment.” Contradiction on benefits barrier. 29 C.F.R. § 825.300(b)(1)
p.16 “ESC never acknowledged escalation ticket.” “ESC responded to all inquiries.” Contradiction on internal case status. 29 C.F.R. § 1601.15(c)
p.17 “Documentation was resubmitted on November 17.” “No updated documentation was ever received.” Contradiction on document delivery. 29 C.F.R. § 825.305(b)
p.17 “Cox failed to inform of missing items before cutoff.” “Employee failed to meet deadline for submission.” Contradiction over procedural notification. 29 C.F.R. § 825.300(c)(1)
Contradictions Table – Page 13 and Beyond

EXHIBIT: ADDITIONAL CONTRADICTIONS – PAGE 13 AND BEYOND

This table continues the formal record of contradictions between the MetLife Disability File and Cox Communications’ Position Statement, as cited in EEOC Charge No. 12K-2025-00001.

Page MetLife Disability File Cox Position Statement Contradiction / Statute
p.13 “System logs show benefit eligibility review delayed by Cox.” “No delay occurred; employee failed to complete forms.” Contradiction over procedural delay. 29 C.F.R. § 825.302(d)
p.13 “Workday records confirm submission of RTW letters.” “Employee did not submit any documentation for return.” Contradiction over document submission. 29 C.F.R. § 1630.9
p.14 “July 11th payroll adjustment lacked cause.” “Payroll was accurate and properly calculated.” Contradiction in payroll legitimacy. FLSA § 206, § 207
p.14 “Doctor's letter dated Oct 22 recommends continued leave.” “No new medical justification was provided after October.” Contradiction over medical basis. 42 U.S.C. § 12112(b)(5)(A)
p.14 “Employee's RTW status was contingent upon accommodations.” “RTW refusal was unrelated to accommodations.” Contradiction on RTW causation. 29 C.F.R. § 1630.2(o)(3)
p.15 “All supporting documentation submitted prior to Nov 18.” “No documentation received before Nov 21.” Contradiction on timeline. 29 C.F.R. § 825.300(c)
p.15 “Employee instructed to return pending physician approval.” “Employee refused to engage in RTW conversation.” Contradiction over engagement. 42 U.S.C. § 12112(d)(4)(A)
p.15 “STD eligibility confirmed by MetLife.” “STD eligibility never confirmed.” Contradiction on benefit eligibility. 29 C.F.R. § 825.220(a)(2)
p.15 “Employee asked for clarification on accommodations.” “Employee never disputed accommodations offered.” Contradiction on interactive process. 29 C.F.R. § 1630.2(o)(3)
p.15 “Payroll adjustments were executed during unresolved disability status.” “All payroll changes were post-approval.” Contradiction on timing of wage changes. FLSA § 215(a)(3)
p.16 “Medical clearance included limitations.” “No restrictions were communicated.” Contradiction on accommodation scope. 42 U.S.C. § 12112(b)(5)
p.16 “Workday entries confirm communication on benefits access.” “Employee failed to access or complete enrollment.” Contradiction on benefits barrier. 29 C.F.R. § 825.300(b)(1)
p.16 “ESC never acknowledged escalation ticket.” “ESC responded to all inquiries.” Contradiction on internal case status. 29 C.F.R. § 1601.15(c)
p.17 “Documentation was resubmitted on November 17.” “No updated documentation was ever received.” Contradiction on document delivery. 29 C.F.R. § 825.305(b)
p.17 “Cox failed to inform of missing items before cutoff.” “Employee failed to meet deadline for submission.” Contradiction over procedural notification. 29 C.F.R. § 825.300(c)(1)
Contradictions Table – Page 13 and Beyond

EXHIBIT: ADDITIONAL CONTRADICTIONS – PAGE 13 AND BEYOND

This table continues the formal record of contradictions between the MetLife Disability File and Cox Communications’ Position Statement, as cited in EEOC Charge No. 12K-2025-00001.

Page MetLife Disability File Cox Position Statement Contradiction / Statute
p.13 “System logs show benefit eligibility review delayed by Cox.” “No delay occurred; employee failed to complete forms.” Contradiction over procedural delay. 29 C.F.R. § 825.302(d)
p.13 “Workday records confirm submission of RTW letters.” “Employee did not submit any documentation for return.” Contradiction over document submission. 29 C.F.R. § 1630.9
p.14 “July 11th payroll adjustment lacked cause.” “Payroll was accurate and properly calculated.” Contradiction in payroll legitimacy. FLSA § 206, § 207
p.14 “Doctor's letter dated Oct 22 recommends continued leave.” “No new medical justification was provided after October.” Contradiction over medical basis. 42 U.S.C. § 12112(b)(5)(A)
p.14 “Employee's RTW status was contingent upon accommodations.” “RTW refusal was unrelated to accommodations.” Contradiction on RTW causation. 29 C.F.R. § 1630.2(o)(3)
p.15 “All supporting documentation submitted prior to Nov 18.” “No documentation received before Nov 21.” Contradiction on timeline. 29 C.F.R. § 825.300(c)
p.15 “Employee instructed to return pending physician approval.” “Employee refused to engage in RTW conversation.” Contradiction over engagement. 42 U.S.C. § 12112(d)(4)(A)
p.15 “STD eligibility confirmed by MetLife.” “STD eligibility never confirmed.” Contradiction on benefit eligibility. 29 C.F.R. § 825.220(a)(2)
p.15 “Employee asked for clarification on accommodations.” “Employee never disputed accommodations offered.” Contradiction on interactive process. 29 C.F.R. § 1630.2(o)(3)
p.15 “Payroll adjustments were executed during unresolved disability status.” “All payroll changes were post-approval.” Contradiction on timing of wage changes. FLSA § 215(a)(3)
p.16 “Medical clearance included limitations.” “No restrictions were communicated.” Contradiction on accommodation scope. 42 U.S.C. § 12112(b)(5)
p.16 “Workday entries confirm communication on benefits access.” “Employee failed to access or complete enrollment.” Contradiction on benefits barrier. 29 C.F.R. § 825.300(b)(1)
p.16 “ESC never acknowledged escalation ticket.” “ESC responded to all inquiries.” Contradiction on internal case status. 29 C.F.R. § 1601.15(c)
p.17 “Documentation was resubmitted on November 17.” “No updated documentation was ever received.” Contradiction on document delivery. 29 C.F.R. § 825.305(b)
p.17 “Cox failed to inform of missing items before cutoff.” “Employee failed to meet deadline for submission.” Contradiction over procedural notification. 29 C.F.R. § 825.300(c)(1)
Contradictions Table – Page 13 and Beyond

EXHIBIT: ADDITIONAL CONTRADICTIONS – PAGE 13 AND BEYOND

This table continues the formal record of contradictions between the MetLife Disability File and Cox Communications’ Position Statement, as cited in EEOC Charge No. 12K-2025-00001.

Page MetLife Disability File Cox Position Statement Contradiction / Statute
p.13 “System logs show benefit eligibility review delayed by Cox.” “No delay occurred; employee failed to complete forms.” Contradiction over procedural delay. 29 C.F.R. § 825.302(d)
p.13 “Workday records confirm submission of RTW letters.” “Employee did not submit any documentation for return.” Contradiction over document submission. 29 C.F.R. § 1630.9
p.14 “July 11th payroll adjustment lacked cause.” “Payroll was accurate and properly calculated.” Contradiction in payroll legitimacy. FLSA § 206, § 207
p.14 “Doctor's letter dated Oct 22 recommends continued leave.” “No new medical justification was provided after October.” Contradiction over medical basis. 42 U.S.C. § 12112(b)(5)(A)
p.14 “Employee's RTW status was contingent upon accommodations.” “RTW refusal was unrelated to accommodations.” Contradiction on RTW causation. 29 C.F.R. § 1630.2(o)(3)
p.15 “All supporting documentation submitted prior to Nov 18.” “No documentation received before Nov 21.” Contradiction on timeline. 29 C.F.R. § 825.300(c)
p.15 “Employee instructed to return pending physician approval.” “Employee refused to engage in RTW conversation.” Contradiction over engagement. 42 U.S.C. § 12112(d)(4)(A)
p.15 “STD eligibility confirmed by MetLife.” “STD eligibility never confirmed.” Contradiction on benefit eligibility. 29 C.F.R. § 825.220(a)(2)
p.15 “Employee asked for clarification on accommodations.” “Employee never disputed accommodations offered.” Contradiction on interactive process. 29 C.F.R. § 1630.2(o)(3)
p.15 “Payroll adjustments were executed during unresolved disability status.” “All payroll changes were post-approval.” Contradiction on timing of wage changes. FLSA § 215(a)(3)
p.16 “Medical clearance included limitations.” “No restrictions were communicated.” Contradiction on accommodation scope. 42 U.S.C. § 12112(b)(5)
p.16 “Workday entries confirm communication on benefits access.” “Employee failed to access or complete enrollment.” Contradiction on benefits barrier. 29 C.F.R. § 825.300(b)(1)
p.16 “ESC never acknowledged escalation ticket.” “ESC responded to all inquiries.” Contradiction on internal case status. 29 C.F.R. § 1601.15(c)
p.17 “Documentation was resubmitted on November 17.” “No updated documentation was ever received.” Contradiction on document delivery. 29 C.F.R. § 825.305(b)
p.17 “Cox failed to inform of missing items before cutoff.” “Employee failed to meet deadline for submission.” Contradiction over procedural notification. 29 C.F.R. § 825.300(c)(1)

III. UNSUPPORTED ASSERTIONS REQUIRING DOCUMENTATION

# Page Unsupported Claim Missing Evidence Type EEOC Regulation Violated
11 2.0 "Cox undeniably provided reasonable accommodations" Approval letters, ADA interactive process documentation 29 C.F.R. § 1630.2(o)(3)

IV. LEGAL & EVIDENTIARY FOUNDATION

V. REQUESTED ADMISSIONS & DISCOVERY

VI. SERVICE CERTIFICATION

Certified as served to:

Service Date: May 20, 2025 | Electronic Tracking #: EEOC2025-12K-00001-Rebuttal

Announcement of Part II and Ongoing Record Preservation: