Violation #2: Breach of Medical Confidentiality, Wage & Hour Violations, and Falsification of Medical Records

I. PARTIES AND JURISDICTION

ComplainantThomas D. Coates
Respondent(s)Cox Communications, Inc., MetLife, [Payroll Vendor, if applicable]
Jurisdiction EEOC Charge No.: 12K-2025-00001
DOJ ADA Complaint No.: 536785-LFD
DOL WHD Matter: [Insert if applicable]
HHS OCR HIPAA Complaint No.: [Insert if filed]
Most recent adverse action: [Insert date]

II. TIMELINE OF EVENTS

Date Event/Action Evidence Ref.
07/15/2024 HR requests and receives confidential physician’s note regarding medical leave Ex. 3A (email, scanned physician note)
07/16/2024 HR shares medical note with unauthorized parties; note is altered in HRIS Ex. 3B (Workday log, altered note, access log)
07/25/2024 Payroll processes PTO/wage adjustment based on altered medical record Ex. 3C (payroll record, PTO log)
08/01/2024 Misrepresented physician’s note submitted to Social Security and VEC Ex. 3D (correspondence to SSA/VEC, copy of altered note)

III. STATUTES AND POLICIES VIOLATED

Statute/Regulation Description Policy Guidance
HIPAA, 45 C.F.R. §§ 164.502, 164.530 Unauthorized disclosure and alteration of protected health information (PHI) HHS HIPAA Privacy Rule Guidance
FLSA, 29 U.S.C. § 206 et seq. Improper wage deductions, PTO miscalculation DOL Wage & Hour Fact Sheets #15, #53
Social Security Act, 42 U.S.C. § 408 Submission of false information to SSA SSA Program Operations Manual
ADA, 42 U.S.C. § 12112(d) Improper handling of medical records and confidentiality breach EEOC ADA Enforcement Guidance, Section 6
Cox HR-405 / Privacy Policy Breach of internal confidentiality and data handling policy Cox Employee Handbook, Privacy Section

IV. MATERIAL INCONSISTENCIES & FALSE ASSERTIONS

Assertion/Statement Source Contradictory Evidence Implication
"All medical records were handled in compliance with HIPAA" Cox Position Statement (04/2025) Access logs show unauthorized HR staff accessed and edited physician note (Ex. 3B) Breach of HIPAA confidentiality
"PTO and wage adjustments were based on accurate records" Payroll/HR correspondence PTO deduction based on altered medical note, not original (Ex. 3C) FLSA and ERISA wage violation
"No false information was submitted to SSA or VEC" Cox/MetLife correspondence Copy of altered note sent to SSA/VEC (Ex. 3D) Potential Social Security Act violation

V. POLICY ANALYSIS

Policy Requirement What Should Have Happened Actual Action Deviation
HIPAA: PHI only shared with authorized personnel Limit access to designated HR/benefits staff Medical note accessed/edited by unauthorized users HIPAA breach, privacy violation
FLSA: Accurate wage/PTO calculation Use original, unaltered physician note for payroll PTO deducted based on altered record Improper wage deduction
ADA: Confidentiality of medical records Maintain separate, secure medical files Medical info stored in general HRIS, shared with payroll ADA confidentiality violation
SSA: Truthful representations Submit original, unaltered documentation Altered note sent to SSA/VEC Potential fraud, reporting violation

VI. RESPONSIBLE PARTIES & RELATED INDIVIDUALS

Name Title/Role Involvement
Azariah Workman HR Director, Cox Authorized/failed to prevent improper access to PHI
MetLife Claims Processor Disability Claims Admin Relayed altered note to payroll/SSA
[Payroll Staff Name] Payroll Processing Processed PTO/wage changes using altered record
[IT/HRIS Admin] System Access Failed to restrict access to medical records

VII. PRIOR FILINGS & EVIDENCE OF PATTERN

Date Filing/Agency Case/Reference Status/Outcome
03/10/2024 HHS OCR HIPAA Complaint #[Insert] Pending
04/15/2024 DOL WHD FLSA Complaint #[Insert] Under investigation
05/15/2025 EEOC 12K-2025-00001 Pending

VIII. EXHIBITS & EVIDENCE

IX. RELIEF AND REMEDIES SOUGHT

  1. Immediate investigation of HIPAA, FLSA, and Social Security Act violations
  2. Restoration of PTO and correction of wage records
  3. Sanctions for breach of confidentiality and false reporting
  4. Referral to DOJ, DOL, HHS OCR, and SSA OIG for coordinated enforcement
  5. Any other relief deemed just and proper

X. SERVICE AND NOTICE TO THIRD PARTIES

Notice: This addendum is intended to satisfy the recordkeeping, disclosure, and transmission requirements of all referenced agencies and courts. All parties are requested to preserve, review, and incorporate this record in accordance with applicable law.
Respectfully Submitted,
/s/ Thomas D. Coates
tdcoates@gmail.com  |  (757) 374-3539
Dated: May 27, 2025