Thomas D. Coates

EEOC Charge No.: 12K-2025-00001

To: Mrs. Elizabeth Rader, District Director, Charlotte District Office

Cc: Ms. Veronica Chaney, District Director’s Secretary

U.S. Equal Employment Opportunity Commission39

129 W. Trade Street, Ste. 400

Charlotte, NC 28202

veronica.chaney@eeoc.gov

Date: June 3, 2025


Please, Do Not Turn Away

Mrs. Rader, Ms. Chaney,

I write to you today not merely as a complainant with a case number, but as a single father, a heart patient recovering from bypass surgery, and a man whose every day is shaped by the profound needs of a son with a chronic illness. My life has been a tapestry of long nights in hospital rooms and even longer days striving to hold together a life for my family. Through it all, I have worked, I have believed in due process, and I have trusted that when I reached out for help, the law would be there.

When I sought basic decency from Cox Communications—a fair chance to heal, a return to work with reasonable accommodations, and a response to my earnest pleas—I was met with a cold, unyielding bureaucracy. Compassion was absent. Instead, they misrepresented my physician's orders, my rightful pay was delayed, my confidential medical information was shared without my consent, and I was terminated with a form letter that disregarded every fact and every protection afforded to individuals in my vulnerable position.

Declaration of Thomas D. Coates

Regarding VEC Ruling and Federal Law Consideration

EEOC Charge No.: 12K-2025-00001


Headline Statement: Virginia Employment Commission Reversal Confirms Medical Separation

The Virginia Employment Commission (VEC), after being formally requested to certify and integrate ADA, EEOC, and federal compliance considerations into its ruling, reversed the employer’s separation decision in my favor. This reversal, issued after explicit invocation of federal law, constitutes an independent, state-level finding that Cox Communications’ actions violated my rights under the Americans with Disabilities Act and related federal statutes.

Declaration: The VEC's Affirmation of Medical Separation

  1. On March 27, 2025, I submitted a formal pre-hearing motion to the VEC, requesting that the Appeals Examiner acknowledge and integrate all relevant federal employment protections—including the ADA, EEOC guidelines, and FMLA—into the adjudication of my appeal. I specifically requested written certification that these federal considerations would be factored into the final decision, and clarification regarding coordination with ongoing federal proceedings.
  2. The VEC subsequently issued a reversal ruling in my favor, finding that my separation from Cox Communications was not a voluntary resignation, but rather was for medical reasons, and that I could not be denied benefits. This finding directly contradicts Cox’s assertion that my employment ended due to voluntary resignation and failure to provide documentation.

    “His separation appears to have been a total separation for medical reasons and was not a separation or reduction in force due to a reduction in available work by the employer... the claimant cannot be denied benefits...”
    (VEC Decision, May 8, 2025)

  3. The VEC’s reversal, issued after my motion, strongly implies that the Commission considered and agreed with the relevance and weight of federal protections—including the ADA and EEOC standards—in reaching its decision.
  4. This state-level finding, made with federal law in view, provides independent, quasi-judicial confirmation of the following:
    • I was a qualified individual with a disability, entitled to reasonable accommodation.
    • I provided timely, medically authorized documentation for my return to work.
    • Cox Communications failed to accommodate, failed to engage in the interactive process, and retaliated against me for asserting my rights.
    • My separation was not voluntary, nor was it due to misconduct or non-compliance.
  5. The VEC’s decision, in light of my formal request for federal law consideration, enhances the evidentiary value of the ruling for all ongoing and future federal proceedings, including this EEOC appeal. It also demonstrates inter-agency consistency and procedural fairness, and prevents Cox from claiming that federal issues were not addressed or that the VEC’s decision is irrelevant to ADA/EEOC matters.
  6. Attached as Exhibit A is my March 27, 2025 letter to the VEC.
    Attached as Exhibit B is the VEC’s May 8, 2025 decision.

This appeal contains not only this crucial new evidence and recent appeals decisions but also statutory evidence previously unreviewed. I respectfully urge you to look beyond the case number and see the truth—a man who has given everything for his family, now asking only that the law do what it was meant to do: protect, restore, and make whole.

With respect and hope,

/s/ Thomas D. Coates

Thomas D. Coates

tdcoates@gmail.com | (757) 374-3539

Dated: June 3, 2025

Attachments:

Corollary: Preservation of Right to Supplement and Full Disclosure

I respectfully emphasize that while this submission includes significant new evidence, recent appeals decisions, and statutory documentation, it is by no means the entirety of my case. Due to the rushed and, at times, misleading guidance from the assigned investigator—including summary actions and repeated procedural shortcuts—I have not been afforded a fair or reasonable opportunity to present all of my evidence and arguments. Critical issues, such as MetLife HIPAA violations, payroll discrepancies, and contamination of the Virginia Employment Commission case by Cox’s misrepresentations, remain to be fully documented and disclosed.

It is essential to understand that my efforts to respond to shifting deadlines and summary closures have forced me to prioritize the most urgent and accessible evidence in this submission. This does not reflect the full scope of violations and supporting documentation in my possession. I have been compelled to defend against procedural improprieties rather than to present my case in a comprehensive and orderly manner.

Therefore, I expressly reserve the right to supplement this record with additional evidence and argument—including, but not limited to, further proof of HIPAA violations, payroll misconduct, and interference with state agency proceedings—as this matter proceeds. I urge the Commission not to construe this filing as a waiver or limitation of my claims, but rather as a necessary step to reopen and properly investigate a case that has not yet received the full and fair review required by law.

Declaration of Thomas D. Coates

Regarding VEC Ruling and Federal Law Consideration

EEOC Charge No.: 12K-2025-00001


Headline Statement

The Virginia Employment Commission (VEC), after being formally requested to certify and integrate ADA, EEOC, and federal compliance considerations into its ruling, reversed the employer’s separation decision in my favor. This reversal, issued after explicit invocation of federal law, constitutes an independent, state-level finding that Cox Communications’ actions violated my rights under the Americans with Disabilities Act and related federal statutes.

Declaration

  1. On March 27, 2025, I submitted a formal pre-hearing motion to the VEC, requesting that the Appeals Examiner acknowledge and integrate all relevant federal employment protections—including the ADA, EEOC guidelines, and FMLA—into the adjudication of my appeal. I specifically requested written certification that these federal considerations would be factored into the final decision, and clarification regarding coordination with ongoing federal proceedings.
  2. The VEC subsequently issued a reversal ruling in my favor, finding that my separation from Cox Communications was not a voluntary resignation, but rather was for medical reasons, and that I could not be denied benefits. This finding directly contradicts Cox’s assertion that my employment ended due to voluntary resignation and failure to provide documentation.

    “His separation appears to have been a total separation for medical reasons and was not a separation or reduction in force due to a reduction in available work by the employer... the claimant cannot be denied benefits...”
    (VEC Decision, May 8, 2025)

  3. The VEC’s reversal, issued after my motion, strongly implies that the Commission considered and agreed with the relevance and weight of federal protections—including the ADA and EEOC standards—in reaching its decision.
  4. This state-level finding, made with federal law in view, provides independent, quasi-judicial confirmation of the following:
    • I was a qualified individual with a disability, entitled to reasonable accommodation.
    • I provided timely, medically authorized documentation for my return to work.
    • Cox Communications failed to accommodate, failed to engage in the interactive process, and retaliated against me for asserting my rights.
    • My separation was not voluntary, nor was it due to misconduct or non-compliance.
  5. The VEC’s decision, in light of my formal request for federal law consideration, enhances the evidentiary value of the ruling for all ongoing and future federal proceedings, including this EEOC appeal. It also demonstrates inter-agency consistency and procedural fairness, and prevents Cox from claiming that federal issues were not addressed or that the VEC’s decision is irrelevant to ADA/EEOC matters.
  6. Attached as Exhibit A is my March 27, 2025 letter to the VEC.
    Attached as Exhibit B is the VEC’s May 8, 2025 decision.

I declare under penalty of perjury that the foregoing is true and correct to the best of my knowledge.


Date: June 4, 2025

Signature: d/sig

____________________________
Thomas D. Coates

Attachments:

But the story is not just mine. It is written in the official records you now hold:

How can the EEOC, with the existence of this statutory stop sign, drive on past motions and requests and allow an investigator to act with impunity? How can a process that is meant to protect the powerless become another closed door?

I am not a lawyer. I am a father, a patient, and a human being who has tried—at every turn—to do what is right, to follow the rules, to believe in justice. I have filed every motion, preserved every record, submitted every piece of evidence, and yet, the evidence has not even been reviewed. New evidence—yes—but also evidence that has never been seen, never been heard.

Please, do not turn away for the sake of brevity.
Look at this evidence. See the truth. See me—not as a case number, but as a man who has given everything he has for his family, and who now asks only that the law do what it was meant to do: protect, restore, and make whole.

With respect and hope,

Thomas D. Coates

[Contact Information]


(Please see attached: VEC decision, MetLife correspondence, payroll records, physician’s letter, evidence of confidentiality breach, unsigned Cox position statement, and detailed timeline of events, as well as the previously announced but unreviewed Part B rebuttal and statutory evidence.)

Subject: Request for Formal Reconsideration and Supervisory Review – EEOC Charge No. 12K-2025-00001

From: Thomas D. Coates

To: Veronica R. Chaney, District Director’s Secretary – U.S. EEOC (veronica.chaney@eeoc.gov)

Cc: Norberto Rosa-Ramos (norberto.rosa-ramos@eeoc.gov), Melinda Dugas (melinda.dugas@eeoc.gov), Andrew Rogers (andrew.rogers@eeoc.gov), Carol Miaskoff (carol.miaskoff@eeoc.gov), Inspector General Joyce T. Willoughby (inspector.general@eeoc.gov)

Date: May 31, 2025

RE: EEOC Charge No. 12K-2025-00001 – Formal Request for Reconsideration, Supplemental Filing, and New Charge Notification


I. Reconsideration Request: Basis and Legal Foundation

The May 28, 2025 dismissal of my charge was procedurally and substantively defective. I urge the Charlotte District Director, Mrs. Elizabeth Rader, to reverse the “no cause” determination based on the following:

1. Procedural Violations

2. Substantive Legal Deficiencies

3. New and Previously Unconsidered Evidence

I will submit additional documentation within the next 5 business days. This includes:

Please confirm that the record will remain open and that no determination will be issued before my supplemental materials are filed.


II. New Inquiry: Notice of Additional and Ongoing Violations

I also submit formal notice of a new charge in development. This charge concerns ongoing and independent violations by Cox Communications and MetLife that include:

These acts occurred after the primary charge was submitted and must be considered independently under new EEOC charge procedures. Please ensure this new inquiry is properly docketed and assigned.


III. Request for Supervisory and Inspector General Oversight

Given the documented irregularities, I respectfully renew my request for:


IV. Summary of Requested Relief

Request Basis Legal Authority
Reopen and reverse dismissal Procedural defect, new evidence 29 C.F.R. § 1601.15(a); APA § 555(e)
Reassign investigator Recusal request ignored EEOC MD-110 § II-7
Formalize and open new charge Ongoing retaliation and interference 42 U.S.C. §§ 12203, 12112(b)(5)(A)
Full review and file access Denial of due process 5 U.S.C. §§ 555, 706

UNITED STATES EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

NORFOLK AREA OFFICE – MID-ATLANTIC REGION

IN THE MATTER OF:
Thomas D. Coates, Complainant
v.
Cox Communications, Inc., Respondent
EEOC Charge No.: 12K-2025-00001
DOJ ADA Complaint No.: 536785-LFD | DOL WHD Matter: [Pending]

FORMAL REBUTTAL AND DEMAND FOR SWORN TESTIMONY AND DATA PRESERVATION

This filing is submitted to memorialize and document a critical mass of evidence, activism, and self-advocacy in the face of ongoing retaliation and discrimination by Cox Communications, Inc. It directly and specifically refutes the assertions and omissions in Cox’s position statement, demonstrates procedural and substantive violations, and demands corrective action and cross-agency review.

Importantly, there is a wealth of additional facts and prima facie violations that were not even mentioned in Cox’s position statement. These include documented payroll irregularities, ADA/FMLA violations, HIPAA breaches, and a pattern of retaliation and record falsification. These facts will be made known in forthcoming addenda, and each will be supported by direct evidence and sworn testimony.

As for the position statement itself, the following are the ten most legally damaging violations and structural weaknesses. For each, we will systematically drill down into four specific areas: (1) the individuals/principals involved, (2) the relevant records and systems, (3) the data to be extracted and preserved, and (4) the demand for sworn testimony or affidavit under penalty of perjury.

I. SYSTEMATIC FORENSIC DRILLDOWN ON TOP 10 VIOLATIONS

# Violation Individuals/Principals Records & Systems Forensic Data/Discovery Actions Testimony/Demand
1 Unsigned, Unverified Submission
29 C.F.R. § 1601.18(c)
Justin Miles (Outside Counsel),
Kia Painter (Chief Compliance Officer),
Lakita Gaines (HR Lead)
Final position statement file;
Submission logs (EEOC portal, email);
Internal approval emails
- Extract digital signature metadata
- Pull all email chains approving submission
- Identify all contributors and reviewers in document properties
- Preserve all drafts and transmission records
Demand sworn affidavit from Justin Miles and Kia Painter attesting to authorship, review, and certification of all factual assertions.
2 No Sworn Affidavits Attached
EEOC Enforcement Guidance (1996), Part IV(A)
Kia Painter, Lakita Gaines, Inelyz Martinez, Donte Holmes HR case files;
Internal investigation notes;
List of all managers/decision-makers referenced
- Identify all factual claims lacking sworn support
- Extract HR case file sign-off logs
- Pull all internal emails referencing “affidavit” or “declaration”
- List all witnesses for subpoena
Demand sworn declarations from each named principal for every material assertion made.
3 Verbal Conversation Claims with No Records
29 C.F.R. § 1601.15(c)
HR Manager (assigned), Donte Holmes Complainant's call logs, email logs, Workday message logs, HR internal notes - Subpoena all call recordings, email archives, and Workday communications
- Demand internal HR notes re: verbal communications
- Analyze date/time of alleged conversations vs. existing documentation
Demand sworn testimony from HR Manager and Donte Holmes regarding specific verbal exchanges and why no record exists.
4 Contradiction on Return-to-Work Date
29 C.F.R. § 1630.2(o)(3)
MetLife Claims Adjuster,
Jennifer Melton (HR),
Thomas D. Coates (Complainant's PCP)
MetLife disability file;
Physician’s return-to-work letters (dated Nov 18, 2024);
Cox HR internal case logs
- Obtain full MetLife file (with HIPAA release)
- Correlate MetLife entry dates with Cox HR logs
- Subpoena physician’s full medical records and statements
Subpoena sworn testimony from MetLife and Cox HR representatives on discrepancy.
5 Payroll Retaliation/Discrepancy
29 U.S.C. § 215(a)(3) (FLSA); FMLA Retaliation
Payroll Department Leadership,
HR Operations
Payroll records (direct deposit, pay stubs, commission reports);
Workday timekeeping logs; Benefits enrollment records
- Full audit of payroll records, including commission calculations and pay dates
- Comparison of pay dates to FMLA/STD leave periods
- Documentation of any manual payroll adjustments
Demand sworn payroll records and testimony from payroll officers on all pay processing, especially regarding commissions and leave periods.
6 Confidentiality/HIPAA Breach
42 U.S.C. § 12112(d)(4)(C) (ADA); 45 C.F.R. Part 160 (HIPAA)
Jennifer Melton,
MetLife,
Third-Party Benefits Administrator
Email communications; Internal HR case logs; Records of data transfer protocols; IT audit logs - IT forensic audit of all data access and transmission logs related to Complainant’s medical data
- Review of internal policies on medical data handling
- Identification of all recipients of confidential information
Demand sworn statements from all involved parties detailing what data was shared, with whom, and under what authority.
7 Mischaracterization of Medical Documentation
29 C.F.R. § 1630.14(c)(1)
Jennifer Melton,
HR leadership,
MetLife
Physician’s letters;
MetLife internal notes;
Cox internal HR communications; EEOC internal communications
- Direct comparison of physician’s original notes/orders with Cox’s descriptions
- Review of internal MetLife communications regarding documentation
- Evidence of Cox’s communications to EEOC regarding documentation
Demand sworn testimony from Cox HR and MetLife representatives clarifying discrepancies and justifying their interpretation.
8 Failure to Engage in Interactive Process/Good Faith
29 C.F.R. § 1630.2(o)(3)
Jennifer Melton,
HR Management
Complainant's multiple email requests for accommodation and dialogue;
HR case logs showing non-response or delays;
Workday communication logs
- Review all email correspondence and HR case logs for unanswered requests
- Subpoena internal communications discussing Complainant's requests and any decisions not to engage
Demand sworn testimony from HR personnel on specific instances of communication and their response protocols.
9 Retaliation for Protected Activity (Disclosure of Medical Condition/Leave)
42 U.S.C. § 12203 (ADA); 29 U.S.C. § 215(a)(3) (FLSA); FMLA
Donte Holmes (Supervisor),
HR Manager,
Payroll Department
Performance reviews;
Payroll records;
Internal HR warnings/discipline logs;
Email/chat communications
- Correlate dates of medical disclosures/leave requests with adverse actions (e.g., negative performance reviews, payroll issues)
- Review internal communications regarding disciplinary actions
Demand sworn testimony from supervisors and HR on the timing and justification of all adverse employment actions.
10 Constructive Discharge / Bad Faith Termination
29 C.F.R. § 1601.21(d)
HR Leadership,
Legal Department
Termination letter;
Internal termination approval emails;
Workday termination logs;
Prior communications regarding return-to-work
- Review all internal communications leading to termination decision
- Analyze consistency of stated reasons for termination with documentation
- Obtain Workday system termination entries and associated notes
Demand sworn testimony from all decision-makers regarding the basis for termination and consideration of alternative accommodations.
All individuals above are required to:

Failure to comply will be memorialized as non-response, subject to adverse inference, sanctions, and referral for further agency or judicial action. This memorialization is ongoing and encompasses all conduct, statements, and evidence relevant to these proceedings, not limited to the position statement alone.

II. SPECIFIC CONTRADICTIONS AND OMISSIONS BY COX COMMUNICATIONS

Issue/Dispute Cox's Assertion Legal/Procedural Violation Contradictory Evidence Status
Nature of Termination "Voluntary resignation" (Position Statement, p.2) Constructive discharge; Misrepresentation of facts No resignation letter exists; Workday logs show involuntary termination Unresolved
Timing of Retaliatory Write-Up "Pre-dated protected activity" (Position Statement, p.2) Retaliation; Falsification of records Workday logs show write-up created one day after leave request Unresolved
Accommodation Provision "Extensive accommodations provided" (Position Statement, p.2) Failure to accommodate; Failure to engage in interactive process Email records show multiple denials and delays Unresolved
HR Policy Compliance "All HR processes followed" (Position Statement, p.3) Procedural violation (Policy HR-405) Policy HR-405 violated; 22-day response delay Unresolved
Executive Knowledge No acknowledgment of executive awareness Omission of material fact; Corporate liability Chief Compliance Officer copied on critical correspondence Unresolved
Physician Documentation "Mr. Coates did not communicate any expected return-to-work date." (Position Statement, p.6) 29 C.F.R. § 1630.2(o)(3) MetLife file includes return date: July 2, 2024. Review Medical Submission; Subpoena Justified
Denial of Rights/Benefits "Mr. Coates was not denied any rights or benefits." (Position Statement, p.7) 29 U.S.C. § 215(a)(3) (FLSA); FMLA Retaliation Payroll records confirm withheld commissions and delayed pay. Audit Payroll Records; Subpoena Justified
Procedural Fairness "The Complainant was given ample opportunity to participate." (Position Statement, p.8) 5 U.S.C. § 555(e) (APA); EEOC MD-110 § II-7 Motions ignored; Recusal request bypassed; Key evidence (Part B rebuttal) blocked. Reopen Case; Demand Written Justification
Return to Work Documentation "You did not provide the required return-to-work release documentation." (Position Statement, p.10) 29 C.F.R. § 825.311 Letter dated and submitted Nov 18 contradicts this Contradiction – PCP RTW Letter Proof
Confidentiality of Records “Cox maintains strict confidentiality of employee records.” (Position Statement, p.10) HIPAA / ADA At least two internal documents were shared outside proper channel HIPAA Violation – IT + Compliance Audit
Basis for Accommodations “All accommodations were based on medical necessity.” (Position Statement, p.11) ADA Title I Approval letter used outdated provider info not aligned with most recent letter Contradicted – Requires Sworn Provider Input
Absence Management "The first corrective action occurred after Mr. Coates’ absences escalated.” (Position Statement, p.4) 29 C.F.R. § 825.220(c) Factual conflict with documentation showing early retaliation after disclosures Testimony Required – Donte Holmes
Engagement with Medical Process "Cox engaged in an interactive process regarding Mr. Coates' accommodations." (Position Statement, p.5) ADA Interactive Process; 29 CFR 1630.2(o)(3) Multiple attempts by Complainant to provide updated medical information ignored. Refuted – HR System Log Review
Notice of Policy Violation "Mr. Coates was given notice of potential policy violations." (Position Statement, p.9) Due Process; HR Policy Coates was never notified or given chance to rebut – in violation of HR protocol Refuted – HR System Log Review
Retaliation Claims Cox claims “retaliation claims are unsupported.” The temporal proximity of disclosure, retaliatory payroll action, and bad evaluation are classic “but-for” causation under EEOC Enforcement Guidance. Performance evaluation began after disclosure, not as part of routine process. System records and audit logs confirm timing and sequence.

V. Legal Name of the Violation

VI. Call to Action for Agencies and Record Review

Memorialization and Legal Notice:

V. IMMINENT SUBMISSION OF CRUCIAL EVIDENCE

I hereby notify the District Office and all oversight agencies that, in the coming days, I will be submitting a comprehensive series of motions and evidentiary addenda. These will include, but are not limited to:

This evidence is crucial to the fair adjudication of this matter and must be reviewed by an impartial and procedurally compliant investigator.

VI. RELIEF REQUESTED

V. SERVICE CERTIFICATION

I certify that this motion and all supporting exhibits have been served via the EEOC Portal and electronic mail to:

I declare under penalty of perjury that the foregoing is true and correct to the best of my knowledge.


Date: May 31, 2025

Signature: d/sig

____________________________
Thomas D. Coates

I. INTRODUCTION AND OFFER OF PROOF

This exhibit is introduced as documentary evidence in support of Plaintiff’s claims and/or defenses in this matter. The attached email is relevant to the issues under investigation and is submitted pursuant to:

This document is also preserved for cross-agency review and evidentiary integrity.

II. LEGAL BASIS FOR ADMISSIBILITY

The attached email is offered as a business record and/or party admission under Federal Rule of Evidence 801(d)(2) and 803(6), and is relevant under Rule 401. It is material to the issues of [insert: discrimination, retaliation, accommodation, etc.], and directly relates to the facts at issue in this proceeding. The content of this email may also serve as foundational evidence for spoliation, notice, or procedural claims.

III. MATERIAL FACTS DEMONSTRATED BY THIS EXHIBIT

This exhibit is submitted to demonstrate:

IV. EMAIL EVIDENCE
V. SUPPLEMENTAL EVIDENCE AREA
Note: This exhibit is submitted as part of the official record for [EEOC Charge/Inquiry No. or Case Name/Number] and is available for cross-agency review and evidentiary preservation.