Thomas D. Coates
EEOC Charge No.: 12K-2025-00001
To: Mrs. Elizabeth Rader, District Director, Charlotte District Office
Cc: Ms. Veronica Chaney, District Director’s Secretary
U.S. Equal Employment Opportunity Commission39
129 W. Trade Street, Ste. 400
Charlotte, NC 28202
Date: June 3, 2025
Mrs. Rader, Ms. Chaney,
I write to you today not merely as a complainant with a case number, but as a single father, a heart patient recovering from bypass surgery, and a man whose every day is shaped by the profound needs of a son with a chronic illness. My life has been a tapestry of long nights in hospital rooms and even longer days striving to hold together a life for my family. Through it all, I have worked, I have believed in due process, and I have trusted that when I reached out for help, the law would be there.
When I sought basic decency from Cox Communications—a fair chance to heal, a return to work with reasonable accommodations, and a response to my earnest pleas—I was met with a cold, unyielding bureaucracy. Compassion was absent. Instead, they misrepresented my physician's orders, my rightful pay was delayed, my confidential medical information was shared without my consent, and I was terminated with a form letter that disregarded every fact and every protection afforded to individuals in my vulnerable position.
Regarding VEC Ruling and Federal Law Consideration
EEOC Charge No.: 12K-2025-00001
The Virginia Employment Commission (VEC), after being formally requested to certify and integrate ADA, EEOC, and federal compliance considerations into its ruling, reversed the employer’s separation decision in my favor. This reversal, issued after explicit invocation of federal law, constitutes an independent, state-level finding that Cox Communications’ actions violated my rights under the Americans with Disabilities Act and related federal statutes.
“His separation appears to have been a total separation for medical reasons and was not a separation or reduction in force due to a reduction in available work by the employer... the claimant cannot be denied benefits...â€
(VEC Decision, May 8, 2025)
This appeal contains not only this crucial new evidence and recent appeals decisions but also statutory evidence previously unreviewed. I respectfully urge you to look beyond the case number and see the truth—a man who has given everything for his family, now asking only that the law do what it was meant to do: protect, restore, and make whole.
With respect and hope,
/s/ Thomas D. Coates
Thomas D. Coates
tdcoates@gmail.com | (757) 374-3539
Dated: June 3, 2025
I respectfully emphasize that while this submission includes significant new evidence, recent appeals decisions, and statutory documentation, it is by no means the entirety of my case. Due to the rushed and, at times, misleading guidance from the assigned investigator—including summary actions and repeated procedural shortcuts—I have not been afforded a fair or reasonable opportunity to present all of my evidence and arguments. Critical issues, such as MetLife HIPAA violations, payroll discrepancies, and contamination of the Virginia Employment Commission case by Cox’s misrepresentations, remain to be fully documented and disclosed.
It is essential to understand that my efforts to respond to shifting deadlines and summary closures have forced me to prioritize the most urgent and accessible evidence in this submission. This does not reflect the full scope of violations and supporting documentation in my possession. I have been compelled to defend against procedural improprieties rather than to present my case in a comprehensive and orderly manner.
Therefore, I expressly reserve the right to supplement this record with additional evidence and argument—including, but not limited to, further proof of HIPAA violations, payroll misconduct, and interference with state agency proceedings—as this matter proceeds. I urge the Commission not to construe this filing as a waiver or limitation of my claims, but rather as a necessary step to reopen and properly investigate a case that has not yet received the full and fair review required by law.
Regarding VEC Ruling and Federal Law Consideration
EEOC Charge No.: 12K-2025-00001
“His separation appears to have been a total separation for medical reasons and was not a separation or reduction in force due to a reduction in available work by the employer... the claimant cannot be denied benefits...â€
(VEC Decision, May 8, 2025)
I declare under penalty of perjury that the foregoing is true and correct to the best of my knowledge.
Date: June 4, 2025
Signature: d/sig
____________________________
Thomas D. Coates
But the story is not just mine. It is written in the official records you now hold:
The Virginia Employment Commission found my separation was for medical reasons, not voluntary resignation, directly contradicting Cox’s claim and their January 3, 2025 letter:
“Your failure to return to work constitutes a voluntary resignation under Cox’s Unpaid Leave of Absence policy.â€
MetLife accepted my physician’s documentation and approved my return to work, while Cox told you and others I had failed to provide it.
Payroll records confirm delays and withheld commissions, compounding the harm to my family when we were most vulnerable.
Cox’s HR mischaracterized my doctor’s orders, then required me to “restart†the accommodation process after I had already complied—an endless loop designed to exhaust, not to help.
Confidential medical details were shared without my consent, a violation of trust and law.
Their position statement—unsigned, unverified—stands as a statutory stop sign. Yet the process moved on, my motions and evidence unconsidered, my rebuttals unread, my voice unheard—including evidence and arguments that were specifically and repeatedly announced as forthcoming, such as Part B of my rebuttal, which was never allowed to be submitted or reviewed.
How can the EEOC, with the existence of this statutory stop sign, drive on past motions and requests and allow an investigator to act with impunity? How can a process that is meant to protect the powerless become another closed door?
I am not a lawyer. I am a father, a patient, and a human being who has tried—at every turn—to do what is right, to follow the rules, to believe in justice. I have filed every motion, preserved every record, submitted every piece of evidence, and yet, the evidence has not even been reviewed. New evidence—yes—but also evidence that has never been seen, never been heard.
Please, do not turn away for the sake of brevity.
Look at this evidence. See the truth. See me—not as a case number, but as a man who has given everything he has for his family, and who now asks only that the law do what it was meant to do: protect, restore, and make whole.
With respect and hope,
Thomas D. Coates
[Contact Information]
(Please see attached: VEC decision, MetLife correspondence, payroll records, physician’s letter, evidence of confidentiality breach, unsigned Cox position statement, and detailed timeline of events, as well as the previously announced but unreviewed Part B rebuttal and statutory evidence.)
From: Thomas D. Coates
To: Veronica R. Chaney, District Director’s Secretary – U.S. EEOC (veronica.chaney@eeoc.gov)
Cc: Norberto Rosa-Ramos (norberto.rosa-ramos@eeoc.gov), Melinda Dugas (melinda.dugas@eeoc.gov), Andrew Rogers (andrew.rogers@eeoc.gov), Carol Miaskoff (carol.miaskoff@eeoc.gov), Inspector General Joyce T. Willoughby (inspector.general@eeoc.gov)
Date: May 31, 2025
RE: EEOC Charge No. 12K-2025-00001 – Formal Request for Reconsideration, Supplemental Filing, and New Charge Notification
The May 28, 2025 dismissal of my charge was procedurally and substantively defective. I urge the Charlotte District Director, Mrs. Elizabeth Rader, to reverse the “no cause†determination based on the following:
Unsigned Position Statement: The EEOC relied on a response from the Respondent that did not meet the signature requirements under 29 C.F.R. § 1601.15(a). This violates statutory procedure and renders any resulting determination void ab initio.
Failure to Address Procedural Motions: Multiple motions were submitted, including recusal and due process objections. None were acknowledged or resolved on the record.
Ultra Vires Actions Post-Recusal Request: Actions taken by Investigator Perez following my formal request for his recusal are invalid under EEOC MD-110, Ch. 2, § II-7 and 5 U.S.C. § 555(e).
My evidence of retaliation and failure to accommodate was materially ignored or mischaracterized.
The record clearly shows Cox Communications failed to engage in the interactive process, in violation of 42 U.S.C. § 12112(b)(5)(A).
The claim that accommodations were “extensive†is factually contradicted by time-stamped requests, HR case logs, and medical provider letters—all previously submitted.
I will submit additional documentation within the next 5 business days. This includes:
Audit trail of all HR case logs and unanswered requests.
MetLife denial pattern timeline (STD eligibility vs. Cox’s actions).
Direct contradictions between Cox’s position and third-party records.
Please confirm that the record will remain open and that no determination will be issued before my supplemental materials are filed.
I also submit formal notice of a new charge in development. This charge concerns ongoing and independent violations by Cox Communications and MetLife that include:
Improper coordination to block disability benefits while the employee was under active cardiology care.
Constructive discharge without notice or ADA-compliant engagement.
Factual manipulation of pay records, protected leave, and system access to preempt litigation.
These acts occurred after the primary charge was submitted and must be considered independently under new EEOC charge procedures. Please ensure this new inquiry is properly docketed and assigned.
Given the documented irregularities, I respectfully renew my request for:
Full record review by District Director Rader.
Oversight by the Office of the General Counsel and Office of Inspector General, pursuant to MD-110 and 5 U.S.C. §§ 701-706 (Administrative Procedure Act).
Access to all internal memos, correspondence, and communications involving my charge.
Request | Basis | Legal Authority |
---|---|---|
Reopen and reverse dismissal | Procedural defect, new evidence | 29 C.F.R. § 1601.15(a); APA § 555(e) |
Reassign investigator | Recusal request ignored | EEOC MD-110 § II-7 |
Formalize and open new charge | Ongoing retaliation and interference | 42 U.S.C. §§ 12203, 12112(b)(5)(A) |
Full review and file access | Denial of due process | 5 U.S.C. §§ 555, 706 |
IN THE MATTER OF:
Thomas D. Coates, Complainant
v.
Cox Communications, Inc., Respondent
EEOC Charge No.: 12K-2025-00001
DOJ ADA Complaint No.: 536785-LFD | DOL WHD Matter: [Pending]
This filing is submitted to memorialize and document a critical mass of evidence, activism, and self-advocacy in the face of ongoing retaliation and discrimination by Cox Communications, Inc. It directly and specifically refutes the assertions and omissions in Cox’s position statement, demonstrates procedural and substantive violations, and demands corrective action and cross-agency review.
Importantly, there is a wealth of additional facts and prima facie violations that were not even mentioned in Cox’s position statement. These include documented payroll irregularities, ADA/FMLA violations, HIPAA breaches, and a pattern of retaliation and record falsification. These facts will be made known in forthcoming addenda, and each will be supported by direct evidence and sworn testimony.
As for the position statement itself, the following are the ten most legally damaging violations and structural weaknesses. For each, we will systematically drill down into four specific areas: (1) the individuals/principals involved, (2) the relevant records and systems, (3) the data to be extracted and preserved, and (4) the demand for sworn testimony or affidavit under penalty of perjury.
# | Violation | Individuals/Principals | Records & Systems | Forensic Data/Discovery Actions | Testimony/Demand |
---|---|---|---|---|---|
1 | Unsigned, Unverified Submission 29 C.F.R. § 1601.18(c) |
Justin Miles (Outside Counsel), Kia Painter (Chief Compliance Officer), Lakita Gaines (HR Lead) |
Final position statement file; Submission logs (EEOC portal, email); Internal approval emails |
- Extract digital signature metadata - Pull all email chains approving submission - Identify all contributors and reviewers in document properties - Preserve all drafts and transmission records |
Demand sworn affidavit from Justin Miles and Kia Painter attesting to authorship, review, and certification of all factual assertions. |
2 | No Sworn Affidavits Attached EEOC Enforcement Guidance (1996), Part IV(A) |
Kia Painter, Lakita Gaines, Inelyz Martinez, Donte Holmes | HR case files; Internal investigation notes; List of all managers/decision-makers referenced |
- Identify all factual claims lacking sworn support - Extract HR case file sign-off logs - Pull all internal emails referencing “affidavit†or “declaration†- List all witnesses for subpoena |
Demand sworn declarations from each named principal for every material assertion made. |
3 | Verbal Conversation Claims with No Records 29 C.F.R. § 1601.15(c) |
HR Manager (assigned), Donte Holmes | Complainant's call logs, email logs, Workday message logs, HR internal notes | - Subpoena all call recordings, email archives, and Workday communications - Demand internal HR notes re: verbal communications - Analyze date/time of alleged conversations vs. existing documentation |
Demand sworn testimony from HR Manager and Donte Holmes regarding specific verbal exchanges and why no record exists. |
4 | Contradiction on Return-to-Work Date 29 C.F.R. § 1630.2(o)(3) |
MetLife Claims Adjuster, Jennifer Melton (HR), Thomas D. Coates (Complainant's PCP) |
MetLife disability file; Physician’s return-to-work letters (dated Nov 18, 2024); Cox HR internal case logs |
- Obtain full MetLife file (with HIPAA release) - Correlate MetLife entry dates with Cox HR logs - Subpoena physician’s full medical records and statements |
Subpoena sworn testimony from MetLife and Cox HR representatives on discrepancy. |
5 | Payroll Retaliation/Discrepancy 29 U.S.C. § 215(a)(3) (FLSA); FMLA Retaliation |
Payroll Department Leadership, HR Operations |
Payroll records (direct deposit, pay stubs, commission reports); Workday timekeeping logs; Benefits enrollment records |
- Full audit of payroll records, including commission calculations and pay dates - Comparison of pay dates to FMLA/STD leave periods - Documentation of any manual payroll adjustments |
Demand sworn payroll records and testimony from payroll officers on all pay processing, especially regarding commissions and leave periods. |
6 | Confidentiality/HIPAA Breach 42 U.S.C. § 12112(d)(4)(C) (ADA); 45 C.F.R. Part 160 (HIPAA) |
Jennifer Melton, MetLife, Third-Party Benefits Administrator |
Email communications; Internal HR case logs; Records of data transfer protocols; IT audit logs | - IT forensic audit of all data access and transmission logs related to Complainant’s medical data - Review of internal policies on medical data handling - Identification of all recipients of confidential information |
Demand sworn statements from all involved parties detailing what data was shared, with whom, and under what authority. |
7 | Mischaracterization of Medical Documentation 29 C.F.R. § 1630.14(c)(1) |
Jennifer Melton, HR leadership, MetLife |
Physician’s letters; MetLife internal notes; Cox internal HR communications; EEOC internal communications |
- Direct comparison of physician’s original notes/orders with Cox’s descriptions - Review of internal MetLife communications regarding documentation - Evidence of Cox’s communications to EEOC regarding documentation |
Demand sworn testimony from Cox HR and MetLife representatives clarifying discrepancies and justifying their interpretation. |
8 | Failure to Engage in Interactive Process/Good Faith 29 C.F.R. § 1630.2(o)(3) |
Jennifer Melton, HR Management |
Complainant's multiple email requests for accommodation and dialogue; HR case logs showing non-response or delays; Workday communication logs |
- Review all email correspondence and HR case logs for unanswered requests - Subpoena internal communications discussing Complainant's requests and any decisions not to engage |
Demand sworn testimony from HR personnel on specific instances of communication and their response protocols. |
9 | Retaliation for Protected Activity (Disclosure of Medical Condition/Leave) 42 U.S.C. § 12203 (ADA); 29 U.S.C. § 215(a)(3) (FLSA); FMLA |
Donte Holmes (Supervisor), HR Manager, Payroll Department |
Performance reviews; Payroll records; Internal HR warnings/discipline logs; Email/chat communications |
- Correlate dates of medical disclosures/leave requests with adverse actions (e.g., negative performance reviews, payroll issues) - Review internal communications regarding disciplinary actions |
Demand sworn testimony from supervisors and HR on the timing and justification of all adverse employment actions. |
10 | Constructive Discharge / Bad Faith Termination 29 C.F.R. § 1601.21(d) |
HR Leadership, Legal Department |
Termination letter; Internal termination approval emails; Workday termination logs; Prior communications regarding return-to-work |
- Review all internal communications leading to termination decision - Analyze consistency of stated reasons for termination with documentation - Obtain Workday system termination entries and associated notes |
Demand sworn testimony from all decision-makers regarding the basis for termination and consideration of alternative accommodations. |
Failure to comply will be memorialized as non-response, subject to adverse inference, sanctions, and referral for further agency or judicial action. This memorialization is ongoing and encompasses all conduct, statements, and evidence relevant to these proceedings, not limited to the position statement alone.
Issue/Dispute | Cox's Assertion | Legal/Procedural Violation | Contradictory Evidence | Status |
---|---|---|---|---|
Nature of Termination | "Voluntary resignation" (Position Statement, p.2) | Constructive discharge; Misrepresentation of facts | No resignation letter exists; Workday logs show involuntary termination | Unresolved |
Timing of Retaliatory Write-Up | "Pre-dated protected activity" (Position Statement, p.2) | Retaliation; Falsification of records | Workday logs show write-up created one day after leave request | Unresolved |
Accommodation Provision | "Extensive accommodations provided" (Position Statement, p.2) | Failure to accommodate; Failure to engage in interactive process | Email records show multiple denials and delays | Unresolved |
HR Policy Compliance | "All HR processes followed" (Position Statement, p.3) | Procedural violation (Policy HR-405) | Policy HR-405 violated; 22-day response delay | Unresolved |
Executive Knowledge | No acknowledgment of executive awareness | Omission of material fact; Corporate liability | Chief Compliance Officer copied on critical correspondence | Unresolved |
Physician Documentation | "Mr. Coates did not communicate any expected return-to-work date." (Position Statement, p.6) | 29 C.F.R. § 1630.2(o)(3) | MetLife file includes return date: July 2, 2024. | Review Medical Submission; Subpoena Justified |
Denial of Rights/Benefits | "Mr. Coates was not denied any rights or benefits." (Position Statement, p.7) | 29 U.S.C. § 215(a)(3) (FLSA); FMLA Retaliation | Payroll records confirm withheld commissions and delayed pay. | Audit Payroll Records; Subpoena Justified |
Procedural Fairness | "The Complainant was given ample opportunity to participate." (Position Statement, p.8) | 5 U.S.C. § 555(e) (APA); EEOC MD-110 § II-7 | Motions ignored; Recusal request bypassed; Key evidence (Part B rebuttal) blocked. | Reopen Case; Demand Written Justification |
Return to Work Documentation | "You did not provide the required return-to-work release documentation." (Position Statement, p.10) | 29 C.F.R. § 825.311 | Letter dated and submitted Nov 18 contradicts this | Contradiction – PCP RTW Letter Proof |
Confidentiality of Records | “Cox maintains strict confidentiality of employee records.†(Position Statement, p.10) | HIPAA / ADA | At least two internal documents were shared outside proper channel | HIPAA Violation – IT + Compliance Audit |
Basis for Accommodations | “All accommodations were based on medical necessity.†(Position Statement, p.11) | ADA Title I | Approval letter used outdated provider info not aligned with most recent letter | Contradicted – Requires Sworn Provider Input |
Absence Management | "The first corrective action occurred after Mr. Coates’ absences escalated.†(Position Statement, p.4) | 29 C.F.R. § 825.220(c) | Factual conflict with documentation showing early retaliation after disclosures | Testimony Required – Donte Holmes |
Engagement with Medical Process | "Cox engaged in an interactive process regarding Mr. Coates' accommodations." (Position Statement, p.5) | ADA Interactive Process; 29 CFR 1630.2(o)(3) | Multiple attempts by Complainant to provide updated medical information ignored. | Refuted – HR System Log Review |
Notice of Policy Violation | "Mr. Coates was given notice of potential policy violations." (Position Statement, p.9) | Due Process; HR Policy | Coates was never notified or given chance to rebut – in violation of HR protocol | Refuted – HR System Log Review |
Retaliation Claims | Cox claims “retaliation claims are unsupported.†| The temporal proximity of disclosure, retaliatory payroll action, and bad evaluation are classic “but-for†causation under EEOC Enforcement Guidance. | Performance evaluation began after disclosure, not as part of routine process. | System records and audit logs confirm timing and sequence. |
I hereby notify the District Office and all oversight agencies that, in the coming days, I will be submitting a comprehensive series of motions and evidentiary addenda. These will include, but are not limited to:
This evidence is crucial to the fair adjudication of this matter and must be reviewed by an impartial and procedurally compliant investigator.
I certify that this motion and all supporting exhibits have been served via the EEOC Portal and electronic mail to:
I declare under penalty of perjury that the foregoing is true and correct to the best of my knowledge.
Date: May 31, 2025
Signature: d/sig
____________________________
Thomas D. Coates
This exhibit is introduced as documentary evidence in support of Plaintiff’s claims and/or defenses in this matter. The attached email is relevant to the issues under investigation and is submitted pursuant to:
This document is also preserved for cross-agency review and evidentiary integrity.
The attached email is offered as a business record and/or party admission under Federal Rule of Evidence 801(d)(2) and 803(6), and is relevant under Rule 401. It is material to the issues of [insert: discrimination, retaliation, accommodation, etc.], and directly relates to the facts at issue in this proceeding. The content of this email may also serve as foundational evidence for spoliation, notice, or procedural claims.
This exhibit is submitted to demonstrate: