SC

Service Change

OT

One Time Charges

CS

Customer Services

DE

Customer Demographics

HM

House Maint./Inquiry

DR

Drop Ship

CB

Cable Services/Cable Balancing

EQ

Customer Equipment

CR

Customer Credit Check

SV

Change Service Order (modify exixting)

SS

Scheduling Screen

WO

Work Order Display

CM

Customer Maintenance

CT

Customer Telephone

DI

Disconnect Work Order

HS

High Speed Data Services

CF

Customer Flashes

IN

Install Work Order

ES

Order Entry Services

OS

Order Summary Screen

CC

Customer Comment

AU

CPNI Customer Authentication

TR

Transfer

RS

Reconnect

TS

Telephone Services

CQ

Customer Questionnaire

RC

Install Order